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Nissan of Athens
- Car Dealers
- Athens, GA
About this business
Location details
4735 Atlanta Highway, Bldg. C, Athens, GA, 30606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Dealer did not inform me of information about a brand new car at time of purchase.
Business response:
Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 410-1914 to share more details about your visit so we can make things right.
I was Disappointed because I had a 7:30 appointment and I was-told that the job was going to take about two hours, but it end up taking about eight hours Which was misleading to me. If I had known that, it was gonna take eight hours, I would have rescheduled that appointment because I had to pick my grandson up later in the afternoon which was pushing it.
Business response:
Hi Raymond, thanks for reaching out to us. Here at Nissan of Athens we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. We want to know what caused you to leave feeling this way and more importantly, what we can do to make it up to you. Please contact the manager’s office directly at (706) 410-1914 so we can address your concerns and rectify the situation to the best of our abilities.
I really liked my salesman but the dealership itself not sot so much! We came specifically because there was a vehicle there. We saw online that we knew we were ready to buy. We took it for a test drive salesman. Very nice. I have a trade in so while we were gone on test drive They did the value on our truck. Then we go inside to do numbers. Now imagine the used vehicle you are going to purchase literally they have done nothing to it not even wash it! It's missing a wheelcover, the lens cap. On the white on the side view Mir... read more
Business response:
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (706) 410-1914 at your earliest convenience to discuss how we can turn this experience into a positive one.
The last two times I’ve came to get an oil change it’s taking over 2 hours and that is inexcusable. I’ got a email saying I was eligible for a free oil change with my reward points and Y’all told me that was wrong.i been a loyal customer for over 12 years and I will not ever return.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (706) 410-1914 at your earliest convenience to discuss how we can turn this experience into a positive one.
Please do something to reduce the wait time for an oil change and tire rotation to less than two hours.
Business response:
Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
Oil change didn’t fill washer fluid waited 30 after car was finished. Advisor wasn’t aware that my car was finished. Makes me feel like nothing was done to my car.
Business response:
Hi, we would like the opportunity to address your concerns. Please reach out to us directly at (706) 410-1914 when you have a chance. Thank you and we look forward to hearing from you.
Got my oil changed they messed my transmission up I called service dep the man was very rud was not interested in helping me the man I talked with today is saying that it’s not there fault but why after the oil got checked the check engine light come on and my suv stopped pulling I had it put on a machine some where else the said that Nissan mechanic done something to the transmission because it is loosen pressure and Nissan still going to charge me 150.00 to do test it again
Business response:
Hi, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (706) 410-1914. We look forward to hearing from you.
Was told vehicle I purchased would be gassed up and it wasn’t Wanted to trade in my vehicle and the offer they made me was laughable.
Business response:
Hi, we would like the opportunity to address your concerns. Please reach out to us directly at (706) 410-1914 when you have a chance. Thank you, and we look forward to hearing from you.
They had Horrible wait time and not good service and expensive for no reason at all.
Business response:
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (706) 410-1914.
Frequently asked questions about Nissan of Athens
How is Nissan of Athens rated?
Nissan of Athens has a 4.5 star rating with 9,458 reviews.
When is Nissan of Athens open?
Nissan of Athens is closed now. It will open at 9:00 a.m.