This profile has been claimed by the business owner or representative.
Nissan of Athens
- Car Dealers
- Athens, GA
About this business
Location details
4735 Atlanta Highway, Bldg. C, Athens, GA, 30606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Too many customers at one time. I had to stay outside the glass door for a good period of time
Business response:
Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
I made an appointment for an oil change and tire rotation. I was there 1 he 30 min.
Business response:
Hi, we strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you for your feedback and take care!
$2400 on a 2016 murano quite a fee Service tech was nice & explained everything .well
Business response:
Hi, we truly appreciate your honest feedback. If you would like to discuss your experience in more detail, please give us a call at (706) 410-1914 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.
Bad customer service I have tried to contact the manager and they do not answer
Worst experience of my life . What else can i say. Never coming back. Call me e and apologize
Business response:
Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 410-1914 to share more details about your visit so we can make things right.
My car was ready an hour before they told me so I was just sitting there. I'll be taking my car somewhere else to get service.
Business response:
Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 410-1914 to share more details about your visit so we can make things right.
We had a major repair and one of the parts was faulty. They didn't find the problem until we brought it in the third time and our mechanic had found the issue.
Business response:
Hi, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (706) 410-1914 so we may identify ways to improve your experience.
Dealer did not inform me of information about a brand new car at time of purchase.
Business response:
Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 410-1914 to share more details about your visit so we can make things right.
I was Disappointed because I had a 7:30 appointment and I was-told that the job was going to take about two hours, but it end up taking about eight hours Which was misleading to me. If I had known that, it was gonna take eight hours, I would have rescheduled that appointment because I had to pick my grandson up later in the afternoon which was pushing it.
Business response:
Hi Raymond, thanks for reaching out to us. Here at Nissan of Athens we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. We want to know what caused you to leave feeling this way and more importantly, what we can do to make it up to you. Please contact the manager’s office directly at (706) 410-1914 so we can address your concerns and rectify the situation to the best of our abilities.
Frequently asked questions about Nissan of Athens
How is Nissan of Athens rated?
Nissan of Athens has a 4.5 star rating with 8,689 reviews.
When is Nissan of Athens open?
Nissan of Athens is open now. It will close at 8:00 p.m.