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Nissan of Athens

4.5

About this business

Location details

4735 Atlanta Highway, Bldg. C, Athens, GA, 30606, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 a.m. to 5:00 p.m.
4.59,458 reviews
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henry.curran2015's profile image
henry.curran2015 
2 years ago

I have received multiple calls text and emails that I am tired of please stop 

Business response:

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (706) 471-1170 when you can so we can address this situation directly. Thank you and have a great day. 

PITTS47112's profile image
PITTS47112 
2 years ago

I purchased a vehicle although the sales was awesome however, the car was missing floor mats the car was on empty, and there was paint in the seats. I was told to return to get my gas filled up the paint to be removed out of the seat. also, to receive floor mats upon a coming back to receive those items, I was told no I could not get the floor mats and they would not remove the paint out of the seat to wear the manager of the detail even curse I was very upset to receive a car from a dealership with no floor mats where I had... read more

Business response:

Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (706) 471-1170. We look forward to hearing from you. 

HAMPTONMAURICE04's profile image
HAMPTONMAURICE04 
2 years ago

Service was not good got a car from there the next week the transmission was bad smh they treated me like it was my fault and it just was a very bad experience 

Business response:

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Nissan of Athens. We would like to make this up to you, if we still can. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (706) 471-1170 and we will do our best to make this better. 

PARISIACOLE's profile image
PARISIACOLE 
2 years ago

I always get excellent service at Nissan of Athens. The staff is always professional, fast and friendly. 

Business response:

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (706) 471-1170 so we can assist you further. 

HIRALP83's profile image
HIRALP83 
2 years ago

Did not troubleshoot my issue or try to duplicate the issue by driving it and argued that my car was in a wreck and the alignment was done right and that’s just the way it is. 

ccharlene3's profile image
ccharlene3 
2 years ago

Salesman promises products and devices that aren’t offered. Service manager was a complete jerk. The only saving grace was the finance department who was the only one who seemed to know what was going on there. 

Business response:

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (706) 471-1170 when you can so we can address this situation directly. Thank you and have a great day. 

VOYASMITH's profile image
VOYASMITH 
2 years ago

Did not go well for me had to keep calling about my car and Nissan said something else going on with my car but didn’t tell me 

Business response:

Hi, we really appreciate your feedback! If you'd be willing, please contact our Manager at (706) 471-1170. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon. 

bethjohnston79's profile image
bethjohnston79 
2 years ago

First brand new car had no lug nut key. Stranded on side of road. Ordered tire to replace and they ordered wrong tire. Sat in waiting area for hours all day to find out they had the wrong tire. Did not tell us they were going to Gainesville to get the tire and we could reschedule or come back. THEY JUST LET US SIT FOR HOURS! 

Business response:

Hi, At Nissan of Athens, we place the utmost importance on treating every customer with courtesy, integrity and respect while going the extra mile in every way. Your review indicates that somehow we did not manage to give you the same satisfaction as the rest of customers. For this, we are truly sorry but promise that if you contact us to discuss the situation we will do whatever it takes to make the situation right. If you would be willing, we would like to try and turn your experience around. When you have a chance, please... read more

Patricia Mattox's profile image
Patricia Mattox 
2 years ago

I keep having the same problem with my 2019 Nissan Armada & they aren't fixing the issue & this has costed my lots of unnecessary time & money. They also have poor customer service. Their used car manager even cursed out my husband & should be fired. They also never have courtesy cars available & are extremely slow. I wouldn't recommend them to anyone! 

Frequently asked questions about Nissan of Athens

How is Nissan of Athens rated?

Nissan of Athens has a 4.5 star rating with 9,458 reviews. 

When is Nissan of Athens open?

Nissan of Athens is closed now. It will open tomorrow at 9:00 a.m.