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Nissan of Athens
- Car Dealers
- Athens, GA
About this business
Location details
4735 Atlanta Highway, Bldg. C, Athens, GA, 30606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Went for a tire rotation and break check. 2 weeks later I had an issue and they said my back breaks were bad. Why didn't they said anything when I was in there 2 weeks prior?
Business response:
Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (706) 471-1170 when you have a chance. Thank you, and we look forward to hearing from you.
Very disappointed that salesman set a false expectation upon our arrival not only was Mark rude. They completely tried to use common used car tactics and that was very distasteful. Definitely would not recommend anyone whom I knew. Not to mention we drove almost 3 hours to under false pretenses. They do no like if you have your own finance company which should say a lot in itself. The car also had been involved in a accident whether at fault or not. We pointed out the fact that under that car had damage and a bolt to replace... read more
Business response:
Hi Matte, we're disappointed to hear of the negative experience you had at our location. If you'd be willing, please contact our Manager at (706) 471-1170. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.
Service took twice as long as promised. Promised 1.5 hrs and it took 3 hours
Business response:
Hello, we are sorry to learn that your visit to Nissan of Athens did not live up to your expectations. Although we are not used to getting reviews like this, we take them seriously and would like you to know that if you give us the chance we will do everything possible to make it up to you.
They overfilled my brake fluid reservoir, left used motor oil on the underside of my truck, and then bent my transmission support crossmember.
Business response:
Hi, we regret to hear that you had this experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (706) 471-1170 and we will do our best to make this better.
I came in to buy a vehicle I was leasing. I waited for over 2 hours for the finance folks to see me. Salesperson was nice but finance manager was quite rude. He barely spoke to me when I finally saw him, didn't explain what he doing or the process, and was rude to his employees. Not a pleasant experience. I would not come back to this dealership to purchase a car.
Business response:
Hi, we appreciate you taking the time to leave this review. We're sorry to hear that you had such a negative experience with us.at Nissan of Athens. We would like to make this up to you, if we still can. Please reach out to us at (706) 471-1170 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.
I found a car online that I really liked and wanted to buy. I was literally ready to hand over a check for the full amount. I asked if it was available and Jessica told me it was and when would I like to see it. I texted, called, and emailed with no answer. Then I called and Demetrius answered the phone. He took over the sale and confused me because Jessica emailed me while we were talking that yes I could come today and she was getting the keys. I told Demetrius and he said he spoke to her and she was fine with him taking c... read more
Business response:
Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 471-1170 to share more details about your visit so we can make things right.
I bought 4 tires and expected them to be delivered with the recommended pressure, I received between 45 psi and 36 psi. The recommended is 32 psi. I don't know who did the job of putting the new tires on.
Business response:
Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 471-1170 to share more details about your visit so we can make things right.
I have received multiple calls text and emails that I am tired of please stop
Business response:
Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (706) 471-1170 when you can so we can address this situation directly. Thank you and have a great day.
I purchased a vehicle although the sales was awesome however, the car was missing floor mats the car was on empty, and there was paint in the seats. I was told to return to get my gas filled up the paint to be removed out of the seat. also, to receive floor mats upon a coming back to receive those items, I was told no I could not get the floor mats and they would not remove the paint out of the seat to wear the manager of the detail even curse I was very upset to receive a car from a dealership with no floor mats where I had... read more
Business response:
Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (706) 471-1170. We look forward to hearing from you.
Frequently asked questions about Nissan of Athens
How is Nissan of Athens rated?
Nissan of Athens has a 4.5 star rating with 8,690 reviews.
When is Nissan of Athens open?
Nissan of Athens is closed now. It will open at 9:00 a.m.