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Nissan of Downtown L.A.

4.4

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.44,891 reviews
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Roger Troupe's profile image
Roger Troupe 
5 years ago

"Helen and Lance are fantastic!! We will be back again..." Helen and Lance are fantastic!! We will be back again soon. Thank you for all of your help. We depend on you daily for great service. 

Business response:

We couldn't be more appreciative of this positive review! We are so pleased to hear that Helen and Lance went above and beyond to make sure your car-service experience went smoothly. Your business and time are much appreciated! We look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

EBERNAL0089's profile image
EBERNAL0089 
5 years ago

"The service department is very kind and attentive when I..." The service department is very kind and attentive when I bring in my vehicle in for service. Always get done in a timely manner and runs like new. 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to visit us if you need anything else. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

ELCHIVAS's profile image
ELCHIVAS 
5 years ago

"Great Service." So far my experience at the service department has been outstanding with the service personnel I have dealt with to date. Since day one on my first car the Service Department has been excellent!!! 

Business response:

We can't thank you enough for your kind words! We're more than happy to hear that your experience was nothing short of stellar. We can't wait to see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

GDIZZ211's profile image
GDIZZ211 
5 years ago

"Good experience " I’m not sure the name of the guy as the original person I was supposed to meet with hadn’t arrived yet. Very friendly and professional. Took about an hour and got me out. No complaints what’s so ever!!!! 

Business response:

Thank you for sharing your thoughts! We are happy to hear you found our team to be friendly and knowledgeable during your visit here. We look forward to providing you with the same excellent service next time! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

PAMELA6's profile image
PAMELA6 
5 years ago

"Oil Change & Software Update - 2018 Rouge" I gave the rating I did because Ace Games was very nice and I was out of there in about 2 hours after arriving around 8:00. Ace answered some questions I had and was very polite. 

Business response:

Hi Pamela, We're so pleased to see that our team provides you with prompt and quality service! Thanks for this 5-star rating and we look forward to working with you again very soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

ISOTOPEREZ75's profile image
ISOTOPEREZ75 
5 years ago

"Excelent ..fast and good customer service" I definitely recommend nissan of dowtown for any type of service really fast service help with all your vehicle needs excelent employee's and they make you feel part of their family. 

Business response:

We appreciate you taking the time to leave this thoughtful review. We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

humbertogonzalez2580's profile image
humbertogonzalez2580 
5 years ago

"Fast and informative " What’s taking my car for some routine maintenance and the staff was very helpful and friendly and even inform you of certain things that could be done on my next visit would save me time. 

Business response:

Hi Humbert, It's always great to hear when our customers have such a positive experience when they come in for a visit. We really appreciate your feedback and hope to see you at your next service appointment! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

GEOVANY300's profile image
GEOVANY300 
5 years ago

"GREAT " Great like always, Dennis the service expert is always very professional answering my question regarding my car. His always trying to help to resolve your issues best service expert thanks. 

Business response:

Hi Geovany, Thanks for taking the time to share your experience with us! Dennis is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

JOSEPHG40640000's profile image
JOSEPHG40640000 
6 years ago

"Best customer service" Helen got the best customer service skills and and I will recommend all my friends to that customer service place and I will go here all the time 

Business response:

Hi Joseph, Thanks for the great review! Helen is a superstar and we will be sure to let her know about your kind words! Thank you for your feedback and we hope to see you again. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 4,891 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.