This profile has been claimed by the business owner or representative.
Nissan of Downtown L.A.
- Los Angeles, CA
About this business
Downtown Nissan offers many automotive products and services to our Los Angeles area customers. From quality new Nissan vehicles to used cars, we know anyone looking for a vehicle in Los Angeles will likely find what they want at our dealership. We carry a comprehensive line of Nissan vehicles, including the Altima, Versa, Murano, Sentra, Cube, GT-R and 370Z, making us a good choice as your Los Angeles Nissan car dealer.
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Excellent experience and humble " I had a bad experience with dealerships before and I got disappointed I was helped by Carlos Alvarez at Nissan and it was a smith process he helped me out a lot and I got the car I needed. I loved how nice he was and he always made sure I was comfortable with my purchase. Even after purchase he called to check up on me and see how I’m liking the car excellent experience thank you.
Business response:
Thanks so much for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Carlos went above and beyond to make sure your experience was a memorable one. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great service!" Ace was my Service Advisor. He was very helpful and knowledgeable. The young ladies at the Service Check out desk were also very helpful and professional.
Business response:
Hi Michelle, We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Beat service every time!" I had another amazing experience at your dealership. I was helped by Ace. I was also talking with another gentleman in the waiting room who had been going to this dealership for 16 years. He also said that Ace is the best service supervisor that he has ever had the pleasure of dealing with. He talks to you like a real person and really cares. I feel like I’m in good hands when I’m dealing with Ace.
Business response:
Thank you for sharing your awesome experience! This is the level of service we expect our staff to offer our customers. We're so happy to read that everything was done quickly and to your satisfaction. Please let us know if there is anything else we can do for you, we're more than happy to help. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Versa" The sales person was great! Attentive and willing to negotiate. The reason why I give 3 out of 5 stars is because I was told one price in the waiting area and once we went inside the finance office the price was raised.
Business response:
We're happy to hear that you had an overall positive experience with us. We look forward to working with you again! Should you like to discuss any issues you've experienced here, please feel free to contact me. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Very, very happy!" Edi Gaser was kind, honest and NOT pushy. We left with exactly the SUV we wanted at a great price! Highly recommend you see him!
Business response:
Hello Kristi, Congrats on your new SUV! Thank you for sharing your awesome experience! We're so glad to hear that Edi took excellent care of you. Hope all is well and hope to work with you again soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Vehicle service " Service was great got all my answers needed. Quick and easy. Was approached by multiple employees with assistance. Got plenty recommendations for my vehicle and will definitely be back for more service soon !!
Business response:
Hi Francisco, We're very happy to see that our team got you in and out in no time. We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks so much! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Regular Services on my SUV" Whenever I come to nissan of downtown it's great to see "Ace" he always welcome me with the big smile I feel confident because he has a lot of knowledge and he will let me know straight up if there is any problem with my car .so i do really appreciate that. thank you for having him in the Service Department.
Business response:
Hi Sergio, Thank you so much for the positive feedback. Ace is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We look forward to many more years together! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Excellent service" I arrived early and Ace was fantastic. He got me checked in promptly. He was super friendly (found out he is a die-hard Disney fan, too!). And he explained with detail what was done to my vehicle. Thanks, Ace!
Business response:
We're very happy to see that our team got you in and out in no time. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"I took my car for some work." Everyone was very friendly. The person that helped me was Frank and he was the BEST. I brought a second car the next day because of the work
Business response:
Thanks for taking the time to share your experience with us! We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Frank was able to do that for you! We're here for all of your vehicle needs! Feel free to let us know if you need anything in the future! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.9 star rating with 4,047 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is closed now. It will open at 7:00 a.m.