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Nissan of Downtown L.A.
- Los Angeles, CA
About this business
Downtown Nissan offers many automotive products and services to our Los Angeles area customers. From quality new Nissan vehicles to used cars, we know anyone looking for a vehicle in Los Angeles will likely find what they want at our dealership. We carry a comprehensive line of Nissan vehicles, including the Altima, Versa, Murano, Sentra, Cube, GT-R and 370Z, making us a good choice as your Los Angeles Nissan car dealer.
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Thank you Ernie" Ernie and Ace are great reps. Thank you Ernie for always your personal touch. Dennis needs to be more personal when it comes to customer service, with long standing relationship and keep the customer informed to what is going on. My relationship is always and always will be with Ernie since I have been a customer and that’s the way I want it. If Ernie is not available then Ace could help assist me.
Business response:
While pleased to see you had an outstanding experience with Ernie and Ace, we're disappointed to see the same can't be said about your experience with one of our other reps. Should you like to discuss any issues you faced, please don't hesitate to contact me. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great Service and Support" Diverse staff that is supportive of your needs and works to get you the best deal for your situation. I value sales people that aren't just trying to push me in a direction. They gave me information I needed at the time and listened to my issues and goals.
Business response:
Thank you for writing this fantastic review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Your business and time are much appreciated! We look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great service " I took my car in for service and like always, they were very quick and friendly. I was in and out so fast I didn’t even finish my coffee.
Business response:
We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Very nice, friendly service." Although this place gets crazy busy, the service members are always very kind and patient. They took great care of my car, and never upsell me on anything or make me feel bad when I can't afford the recommended maintenance. They're really great. I got in early and my car was done within the hour - usually not that fast but they're awesome. Helen helped me the most and she was funny, patient and a pleasure to work with.
Business response:
Hi Daniel, We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Thank you so much, and we look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Went in for a oil change " Very good I saw Ace games he was very professional I always ask for him he knows me and my car. So I will recommend Ace to anyone who comes in .
Business response:
Hi Joceyln, Your loyalty has not gone unnoticed and we love having you as a member of our Family! Ace is an outstanding asset to us here and always makes sure our customers go home happy. We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Best experience ever! " David is always really attentive. He doesn’t make me feel like I’m being scammed in most places. Very professional and makes me feel very comfortable leaving my car in his hands.
Business response:
We want you to know how much we value your generous 5-star review! It was a pleasure to hear that David helped make your experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Excellent experience " This dealer gave me a reasonable price for the service of my car.Dennis is very friendly and guides me on what my car needs.
Business response:
Hi Joana, Dennis is awesome and it's no surprise he provided you with the top-notch service you deserve. Thanks for taking the time to share this and please don't hesitate to let us or Dennis know should you ever need anything. We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Excellent experience and humble " I had a bad experience with dealerships before and I got disappointed I was helped by Carlos Alvarez at Nissan and it was a smith process he helped me out a lot and I got the car I needed. I loved how nice he was and he always made sure I was comfortable with my purchase. Even after purchase he called to check up on me and see how I’m liking the car excellent experience thank you.
Business response:
Thanks so much for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Carlos went above and beyond to make sure your experience was a memorable one. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great service!" Ace was my Service Advisor. He was very helpful and knowledgeable. The young ladies at the Service Check out desk were also very helpful and professional.
Business response:
Hi Michelle, We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.9 star rating with 4,086 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.