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Nissan of Downtown L.A.

4.4

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.44,891 reviews
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AGNESCATILLO's profile image
AGNESCATILLO 
6 years ago

"Happy customer" I would recommend Nissan dealer to any one of my friends. The service is spectacular and I am a satisfied customer. I purchase and service my car at Nissan dealer. Keep up the good work. 

Business response:

We take pride in providing top-notch service and we're so happy to see our team provided just that. We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

JCO2218's profile image
JCO2218 
6 years ago

"Positive experience overall with a few issues" Miguel was very helpful and accommodating while checking me in and providing the estimate. The Uber service made the experience less stressful. I got back to work and could relax knowing that my car was being well taken care of. The only issues I had were that I did not get the results of my all point inspection. In the past I have received some kind of print out that explains everything that was inspected and a score or other indication that the inspected areas were acceptable... read more

Business response:

We want you to know how much we value your generous 5-star review! Miguel is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

JEO ECHEGOYEN's profile image
JEO ECHEGOYEN 
6 years ago

"Great customer service!" David is always helpful and makes my experience great! He explains everything very detailed. He has GREAT customer service skills and would definitely recommend to anyone! 

Business response:

Hi Jeo, We couldn't be more grateful that you took the time to write this review about your last visit with us! David is an outstanding asset to us here and always makes sure our customers go home happy. Hope all is well! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

GERSONZAVALA323's profile image
GERSONZAVALA323 
6 years ago

"Best service representative!" Ace Games provided me great Service and was thoroughly informative in what was done to my car. While I waited in the lobby, he would check on me if I needed any refreshments and updated me on the status of my car. Ace is hard working and humble person. I highly recommend him for any client. 

Business response:

Thank you for writing this fantastic review! It was a pleasure to hear that Ace helped make your car-service experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

MTZ.RUBEN's profile image
MTZ.RUBEN 
6 years ago

"Pathfinder 2020 Purchase" I have been purchasing vehicles from this location since 2008. I notice the new management team and I was a bid worry that I wasn't going to be getting the same treatment as in the past. The new team was very helpful and I walked away with my new pathfinder. 

JESSICACASTAN's profile image
JESSICACASTAN 
6 years ago

"Thank you Tyrone " Thank you for all your help every time I come into the dealer! I appreciate it and thanks for always answering my questions and addressing my concerns 

Business response:

Hi Jessica, We're very happy to see that our team got you in and out in no time. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

crowgeo's profile image
crowgeo 
6 years ago

"In and Out" Helen Villafranca got me in and out within a couple of hours. Excellent service, very comfortable lounge with complementary coffee and popcorn. Would not hesitate to return. 

Business response:

Thank you so much for this amazing review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Helen provided just that to you. We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

KENNIXML's profile image
KENNIXML 
6 years ago

"Best experience I ever had " You must go and visit Frank!!! He is the best when it comes to customer service and helping you maximize on your visit. Next time I by a car it will be from Nissan DTLA. 

Business response:

Hi Kenni, Wow! We cannot thank you enough for your thoughtful review. You deserve nothing but the best, and we're grateful to know Frank provided you with nothing less than that! Please contact us again if any problem arises! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

ALFREDOLOPEZ120's profile image
ALFREDOLOPEZ120 
6 years ago

"Simplemente asombroso " The service with Hellen estuvo asombroso muy amable en todas las espectativas amigable dejaron mi carro como nuevo con el gran servicio sin duda la mejor 

Business response:

Hola Alfredo, Gracias por esta revision positiva! Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 4,891 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is closed now. It will open at 7:00 a.m.