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Nissan of Downtown L.A.
- Los Angeles, CA
About this business
Downtown Nissan offers many automotive products and services to our Los Angeles area customers. From quality new Nissan vehicles to used cars, we know anyone looking for a vehicle in Los Angeles will likely find what they want at our dealership. We carry a comprehensive line of Nissan vehicles, including the Altima, Versa, Murano, Sentra, Cube, GT-R and 370Z, making us a good choice as your Los Angeles Nissan car dealer.
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Excellent service " He kept me updated on what was going on with my Nissan. Also verified with me to make sure a service provided was working before I left. He was the best!.
Business response:
Thank you for choosing Nissan of Downtown L.A. and letting us know how we're doing. We want nothing but the best for our customers and we're so happy you had such a great experience with us! Your business and time are much appreciated! We look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"New Lease " Very welcome and friendly personal . . Every question was answer. I will definitely will come back for future lease or buy. Please keep being the same with every costumer that comes thru your door.
Business response:
We couldn't be more grateful that you took the time to write this review about your last visit with us! We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We're here for all of your vehicle needs! Feel free to let us know if you need anything in the future! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"My car was fixed" They kept my car until they figured out exactly what was wrong with it. My car now drives as it did when I first bought it. Great job.
Business response:
Hi Bell, We cannot thank you enough for taking the time to share your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great Friendly Service" First time there to service my Car.. immediately greated by the friedly staff. Was helped out by Cesar he was very understanding and easy to talk to. Will definitely be back to continue servicing my car. Thanks Cesar !!!
Business response:
Hi Yessica, We cannot thank you enough for taking the time to share your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Amazing experience! " Eddie was my sales man and he was amazing ! He got me the best deal!!! I would go back for a new car. Best experience ever 😇
Business response:
Hi Cynthua, Thank you so much for this great review! Eddie is awesome and we're so happy to see that he worked hard to get you into the vehicle you deserve. If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"The customer service was great" Overall satisfied. The customer service was great and he explained everything well. Caesar is not only knowledgable about cars, but he is also very nice and cares about the customer experience. I received updates from him during the service as well. My only concern is with the wait time for service. I had my car there for nearly or over 3 hours. In addition, the shuttle service number was never answered. I hope this improves for future customers.
Business response:
Glad to see that overall you had a positive experience. We appreciate your patience and your feedback regarding the shuttle service. We'll make sure this doesn't happen again. Look forward to serving you again soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great buying experience" While I had an amazing experience with sales, finance and service regards to my purchase of a Nissan Rogue Sport at Nissan of Downtown LA, I would like to say that Nissan Corporation sends out way to many surveys.
Business response:
Thank you for this stellar review! It's wonderful to hear that our team provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. We look forward to many more years together! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Service " I stopped by without an appointment, Caesar immediately assisted advising someone will be with me as soon as I parked. Once he came to my car he went over the details of my car and advised me to be careful with my miles, I let him know I had came right before the 12k miles on an issue I was experiencing with the trunk and he advised he relates for it happened to him with another customer not too long ago. He let me know the service ETA and directed me to parts since I would be purchasing some bands for a different... read more
Business response:
Hi Alexandra, Thank you for this stellar review! We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"ACE was AMAZING!!!" If it wasn't for ACE I wouldn't of ever came here in the first place. He was the one to answer the call when I called about servicing my new lease. He was knowledgeable and recommended I should wait til I hit 5K miles. My first visit was great with Ace check in and all. Only issue I had was getting my car back once it was serviced and completed. The lot is so small that they have runners moving at all times. Vehicles being moved like puzzles, it's an accident bound to happen anytime now. I did oversee an... read more
Business response:
We're happy to hear that you had an overall positive experience with us. Should you like to discuss any issues you've experienced here, please feel free to contact me. We look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.9 star rating with 4,047 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.