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Nissan of Downtown L.A.

4.4

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.44,915 reviews
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LINHIYORI's profile image
LINHIYORI 
6 years ago

"Great customer Service " Ace Games has the best customer service ever! Thank you always take care of my car very well. Mechanics have better skill than other locations and I’m very satisfied with DTLA location. 

Business response:

Hi Linhi, We would like to thank you for this thoughtful 5-Star Review! Ace is a huge part of our success here, and we can’t wait to tell him about this positive review! We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

JOHANNIALFARO's profile image
JOHANNIALFARO 
6 years ago

"Best dealer in Los Angeles " Everyone is kind and professional. They have a car for everyone one. I will recommend Nissan the Downtown L.A. l am happy with my new car. 

Business response:

Hi Johanni, It makes us so happy to hear that you always have such a great experience whenever you come in! We hope to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

ELLIS_TINA's profile image
ELLIS_TINA 
6 years ago

"Service " I went in to have brakes put on my car and a maintenance service. I was also able to get 2 tires replaced and an alignment. My service was completed in a timely manner. Very pleased! 

Business response:

Hi Ellis, We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

ESCOBAR0118's profile image
ESCOBAR0118 
6 years ago

"Lifetime service " My car service has never been so smooth. The team here do a great job! They provide a status report they know peace of mind and reliability of the vehicle is super important. Ace has made my service visits such a lovely experience. He knows I have precious cargo and makes our trips in smooth, quick and comprehensive. He translates the inspection report into something I can understand. Lifespan, risks, urgency and pricing range. I always recommend Nissan and Ace. 

Business response:

Hi Escobar, Thanks so much for the positive review, and for letting people know about your recent visit with us! We couldn't be happier to see that Ace went above and beyond to provide you with a quality experience. Let us know if you have any questions! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

MDKOUVELIS25's profile image
MDKOUVELIS25 
6 years ago

"Excellent experience! " I brought my 2019 Nissan Versa in for routine maintenance and repair on an item from a recent recall notice. Ace Games was our service writer and he exceeded all our expectations. We received excellent, prompt, incredibly courteous attention from Ace who is a real standout employee. Ace is a tremendous asset to your organization. 

Business response:

We're so happy to see that your service visit was a great one. We love having you as part of our Family and we'll see you again soon! Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

PRIETOENA0501's profile image
PRIETOENA0501 
6 years ago

"Me gusta la atención y el servicio brindado gracias " Se caracterizan por su amabilidad , y por mantener feliz al cliente eso es bueno porque al final sale uno contento por haberle solucionado el problema 

Business response:

Hola, gracias por esta revision positiva! Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

YOUNGKENDRICKJR's profile image
YOUNGKENDRICKJR 
6 years ago

"Service" Went to the dealership for a scheduled maintenance. Was greeted by Frances who was very professional and polite. Asked me if I had seen the new models of the car I was driving. Offered to drive me to the other lot to see the 2019 Maxima SR as I had a 2014 Maxima SV getting serviced. Loved the car and ended up driving it home. I told Frances she was awesome because I literally only went to the dealership for maintenance and I left in a new ride. 

Business response:

Hi Kendrick, We couldn't be more appreciative of this positive review! Customer satisfaction is what keeps us going and we hope that you will visit us again soon. Please feel free to contact us for any of your 2019 Maxima SR needs! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

HIILDA8's profile image
HIILDA8 
6 years ago

"Excellent service!! " I like to take my RoGUe 2018 to sevice in Nissan of downtown LA . Because the costumer service is excellent.. good treat ..fast service .! Thank u .!! 

Business response:

It's a team effort here every day, as we strive to provide our customers with the best service possible. We hope you're enjoying your Rogue so far and please feel free to ask, should you ever have any questions! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

ELMEROROMAN's profile image
ELMEROROMAN 
6 years ago

"Awesome experience " I was very concern about my car service, I took my car and the agent was very courteous and professional about it. I am very satisfied with the service I received every time I go to Nissan of Down Town!! I recommend it! 

Business response:

We're so happy to see that your service visit was a great one. We love having you as part of our Family and we'll see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 4,915 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.