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Nissan Van Nuys
- Car Dealers
- Van Nuys, CA
About this business
Location details
5425 Van Nuys Blvd, Van Nuys, CA, 91401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
LYING AND SCAMMERS HERE THEY TRY TO REPORT YOUR REVIEWS GUSTAVO SANCHEZ IS A LIAR AND A SCAMMER A LONG SIDE JESSIE DIAZ THIS WHOLE SALES MANAGER AND FINANCE MANAGER ARE SCAMS BUYERS BEWARE CAUSE THEY CHANGE ALOT OFF YOU PERSONAL INFO CHECK YOUR APPLICATION BEFORE SIGNING ANYTHING
AVOID THIS DEALER AT ALL COSTS! !! Run as fast as you can and as far away as you can. My suggestion, Nissan of Mission Hills where I ended up purchasing my car. And be sure to avoid LUIS ORTIZ. Never have I ever had such a bad experience with any sales person. Ever. His sarcastic and disrespectful comments were very uncalled for. Beware as he will try to scam you and when you tell him the quote is too high, he will turn around and tell you how you’re trying to make the dealer “bleed”. Please be aware people, you will be doin... read more
I HAVE BEEN CUSTOMER SINCE 2000,I DID BUY 2 NISSAN PATHFINDER,NAZARIO IS ONE OF THE EXCELLENT SERVICES DEPATMENT,.HONEST..KIND,ALWAYS COMING BACK BECAUSE NAZARIO,ALWAYS POLITE.BUT ,NAME A MANAGER OF SERVICES DEPARTMENT,LUCIANO , HORRIBLE,UNPOLITE, I'M SENIOR ,TERRIBLE. DO NOT GO THERE!
Michael Villano is the Service Director, AKA Boss and is horrible. This guy will not give any discounts, but try to re-word and trick you into thinking that he is giving massive discounts. He will try to upsell you for anything and everything, including Recalls, which benefits the dealership. He will promise to have the work done on the same day or even the next, but that won't be the case. I called him out to his face and he laughs it off because he has been so used to customers chewing him out and calling him out on his li... read more
xxxx xxxx and xxxx xxxx xxxx service! !! DO NOT GO THERE!!! Jonathan is not returning phone Jose is xxx and rude and disrespectful the manger is xxxx !!! unbelievable how they still in business!!! If u hate someone then send him there !! Im submitting complaint at Nissan Corp , as u on see on yelp im not the only one that complains.
The vehicle they sold me was a lemon, the transmission blew within a month of me owning it, and this was a BRAND new vehicle, that I purchased with a whopping 12 miles on it from various test drives. For 34 days, they held my vehicle, in which time frame, I was obligated to pay the monthly payment and insurance coverage. For a VEHICLE I WAS NOT ABLE TO DRIVE! The dealership was absolutely no help and kept curbing me to Nissan corporate and NMAC in regards to reimbursement from time without my vehicle....and they, as well, ar... read more
"The vehicle they sold me was a lemon, the transmission..." The vehicle they sold me was a lemon, the transmission blew within a month of me owning it, and this was a BRAND new vehicle, that I purchased with a whopping 12 miles on it from various test drives. For 34 days, they held my vehicle, in which time frame, I was obligated to pay the monthly payment and insurance coverage. For a VEHICLE I WAS NOT ABLE TO DRIVE! The dealership was absolutely no help and kept curbing me to Nissan corporate and NMAC in regards to reimbur... read more
"Bait and Switch" Do not lease or buy a car from these people. They baited and switched me on a new car by saying it was equipped with Serius XM Satellite Radio when it was clearly not. This is not the first time that this has happened. When I brought this to their attention their entire attitude was that it was my fault and that I should've known what the vehicle was equipped with. I have retained an auto fraud attorney and plan on suing them to get my down payment back along with money for emotional distress. Again, these ... read more
"Slow and horrible Service Dept" Horrible Horrible service dept. On 2/1 I went to go get an oil change and a battery replacement. My Appt was 7:15am...took over an hour and a half to finally see a service advisor who now tells me that their compressor was not working so service will take longer. Only if they could inform the huge line of cars flowing out to the street im sure half would have rescheduled and went with our day instead of waiting just to be told that. Regardless I rescheduled for the following week. This time m... read more
Business response:
Mr. or Mrs. Unchiman, our formal apologies for all this, we appreciate your business and this should've never happened! We are working hard towards improving our services. Under what name was your repair order under? We don't show any records for Unchiman as a last name or first name. Nissan of Van Nuys
Frequently asked questions about Nissan Van Nuys
How is Nissan Van Nuys rated?
Nissan Van Nuys has a 4.2 star rating with 4,767 reviews.
When is Nissan Van Nuys open?
Nissan Van Nuys is open now. It will close at 9:00 p.m.