North Tampa Behavioral Health

Merlica F. 

on Yelp

a year ago

Honestly, this place is literally not a place to send your loved ones or anyone you care about. These employees are rude and have no sympathy for patients family. Every-time I get on the phone they make me feel like I am a bother. They get annoyed at my questions, you can hear employees whispering in the background. Oh and if your insurance sucks they won't go above standard of care and will probably release you if you're still not all the way 100%. This is not a behavioral center that cares and wants the best for their pati... read more

Ann G. 

on Yelp

a year ago

Communication. Follow-thru client and family relations and quality care(sent home in a gown with a tiny blanket and no socks, and at the end of the horrible treatment) all NEED improvement!!! 

Mindy H. 

on Yelp

a year ago

This entire system is a joke. Their chatbot is useless and good luck getting anyone to call you back for anything. Some of the worst tech I've ever seen. Additionally, the medical billing team is beyond lacking in expertise. I've had to self-resolve my own billing with appropriate coding. It's unreal! 

Leyla A. 

on Yelp

2 years ago

Ohh where to start. Google does not let me post it my review. I used to work here so this is first hand experience. All the reviews are true. You will be here for as long as your insurance pays. Even if you do not need to be here or doing better forget about discharge. They will talk you into signing voluntary but you cannot leave. It's a total scam. We have 1 nurse to 16 patients so yes we do not answer the phone because there is simply no time. Staff is so overwhelmed with paperwork because everything is on paper. Yet they... read more

James Z. 

on Yelp

2 years ago

This place has the worst staff I have ever seen. They will straight out lie to you even in your face. Its1am on January 10th. I am worried about a friend, that I took there, the did a evaluation on her and shipped her somewhere else. I didn't want personal information but wanted to k n ow the rules so I could check on her. Well the girl not a woman at all, tried 3 times saying they don't do that there. Well I told her she was a lier cause last month I was there going thru it. And I brought her. This hospital has very poor ... read more

Nick T. 

on Yelp

2 years ago

This is not a hospital, it is a jail. No one at this "hospital" is there to help you. They will discharge you as soon as possible if you do not have insurance but if you have insurance.... oh boy you are in for a ride. They will bill you $2000+ a day to stay in a completely "un-private" room, you have a roommate and not allowed to close the door while their teenager staff members wake you up every 15 minutes (24/7) to scan your jail bracelet you cant remove. they are giving kickbacks to their doctors to involuntarily com... read more

Larry H. 

on Yelp

2 years ago

Horrible experience. It's just a mad house of doctors and therapist changing out consistently. I was there 2 weeks outpatient and quit going. You'd have to wait outside have the time for an office worker to let you in, they were usually late. It's just a huge waste of time and money. If you really want to get clean and change your life go to Turning Point of Tampa. These people go out of there way to help you. It's no cake walk. It's well structured and helps ring you down and learn your self worth. 

Kristen C. 

on Yelp

2 years ago

Beware! Do not send anyone that you care about there for "help" or "treatment" the staff and doctors are horrible, the place is disgusting and they treat you like prison inmates. They are a scam and hold everyone against their will by telling them that if they ask to leave they will be baker-acted. Even if you go in "voluntarily". The "therapy" is playing games such a bingo or coloring. They dont let you outside or give you fresh air breaks and only allow the smokers out to smoke but if you do not smoke you do not get any fr... read more

Bev F. 

on Yelp

2 years ago

The word "crisis" means that someone needs immediate and significant help. That is NOT what NTBH can offer. On Day 3, my loved one was finally given psychiatric meds. On Day 5, he was finally met by a case worker to take his history and listen to his summary of pain. Both of those basic crisis services should have been offered Day 1. In the meantime, my loved one was left to stare at a wall. No individual therapy. Group therapy once a day, but no other structured activity. And they won't let him out.