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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been renting 2 storage spaces here for 1 year. Last week we had someone break into our storage unit and steal specific things, big and heavy things that you would be able to see perfectly through a camera, worth over $5000. The lock, which was purchased here, was not broken, someone broke in with a KEY or picked a very sophisticated lock. I’m the only one who has the keys to this lock, and they are not lost. We asked management for the camera feed, but they said the cameras were broken. God knows how long they have b... read more
Business response:
We apologize for the negative experience you had at Move It Storage. We take security very seriously and are disappointed to hear about the break-in. We understand your frustration with the cameras being broken and we are working diligently to fix them. We appreciate your feedback and will use it to improve our security measures. Thank you for bringing this to our attention.
Gate not working over four weeks. Whenwill it be "Secure"?
Business response:
We apologize for the inconvenience you experienced with our gate not working. Our team is working diligently to resolve the issue as quickly as possible. Thank you for bringing this to our attention. For any further assistance, please contact us at (912) 925-0180.
Won a unit and The girl who helped me was fine
Marcella called me because I accidentally left unit door open. She made me laugh and I'm thankful the facility does calls like this
2 Ladies in office are great to do business with.
Business response:
Janet, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, Southern Self Storage - Luling
Good location and good customer service
Business response:
Thank you for your positive feedback, Niki! We're glad to hear that you found our location convenient and that you received good customer service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (865) 745-6107.
Great location for me with great prices with the location! Very informative!
Business response:
Thank you for your positive feedback, Niki! We're glad to hear that you found our location convenient and that you received good customer service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (865) 745-6107.
The young man in the office, (didn't give me his name) was unbelievable rude! When I asked about the rate increase, he insinuated I couldn't afford the rent and suggested I move out before the due date. I've never been treated so rudely in my life. I won't be back nor will I ever recommend your company to anyone.
You are better off leaving your vehicle outside the gates and praying. This lace is a hot spot for vehicles to get broken into.
Business response:
We apologize for any inconvenience you may have experienced. The safety and security of our customers and their belongings are our top priorities. We take reports of vehicle break-ins seriously and have measures in place to address such incidents. Please contact us at (209) 538-6707 so we can discuss your concerns further.
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,310 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.