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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quick, easy and professional. Assistant manager Pamela knew her stuff.
Paula was very helpful. She guided me through the process with ease. Very professional.
Business response:
Joseph, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage
Fraudulent business practices
Business response:
Thank you for taking time to provide feedback, Paige. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, Move It Self Storage – Crestview South
Been renting there for years. Has gone downhill tremendously since the old owners sold to a corporation. Pay in advance discounts disappeared. Rents went up astronomically and this location is in the outskirts of a small town, basically in the boonies. Latest rent increase takes the cake: $43 more a month!!! DO NOT RECOMMEND.
Business response:
Hello Amy. We are sorry to hear about your dissatisfaction. Rates are subject to change due to increases in labor and maintenance costs. It is not an action we take often or lightly, and it is done to provide a better experience for our customers through maintaining and upgrading facilities. For more information on this topic, please see your lease agreement. For further assistance, you can reach us at customerservice@nsabrands.com. Sincerely, Northwest Self Storage
The old lady at the desk would not print us a copy of our receipt nor would she give proper information on the amount of our bill. But just kept telling us that it is going to auction if we did not pay the bill now. Come to find out it was no where close to going to auction and she wanted us to pay our bill today. Very bad information find another storage facility
Business response:
Thank you for your feedback. We apologize for the confusion this may have caused. Our staff would be glad to help clarify any miscommunication regarding your billing. If you have further questions or concerns, please contact our staff at StorAmerica Apple Valley Powhatan. Thank you for storing at StorAmerica Apple Valley Powhattan. Regards, Management.
A person named Kelvin who claims to be a Manager made my stay unbearable with every opportunity he got. I provided my LA WALLET as ID when I signed up, and the young lady who was there was very professional and courteous. When I was notified that my check was returned ,I went in to pay cash and a person named Kelvin was there this time. He said wouldn't take my payment if I didn't let him have a photocopy of my Drivers License after initially saying that I could make a payment even though I was paying in Full. When I told hi... read more
They were expensive and they do not secure your stuff. My catalytic convertor was stolen from the property.
Business response:
Thank you for taking time to provide feedback, Douglas. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, Northwest Self Storage
No one available upon move in. Tried to move in Monday January 9th at 10am and no one in the office with a sticky note saying “day off”, no help with locks or what was okay. Found the unit was too small and no one available to help get another one. Husband went the next day January 10th still no one there to help facilitate a bigger unit.
My vehicle has been stuck inside the parking lot for over 24 hours without a response from a representative. I’ve called, sent a chat, email, numerous times and nothing.
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,727 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.