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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Renting online was easy, manager was great
Business response:
Thank you, Kim, for leaving us a review. We are glad to hear that you had a positive experience with us. We appreciate your feedback and look forward to continuing to serve you. Sincerely, Northwest Self Storage
This place sucks. They lie so they can sell your unit at an auction. They let people break in constantly. The units are not secure. And they don't give a **** when customers complain that their units are getting broke into. They left 2 units not that long ago with the doors pried open all weekend. But then again it could have just been previous customers units trying to get their own property since the staff here at this facility have a history of rejecting customers money when they are trying to pay just so they can sell th... read more
Move It Self Storage Good morning I am having lots of problems with my storage units confusion with payment they keep coming with different monthly payments that are absolutely not correct Need to speak to owner of the business to come to some type of solution.. something is completely not working for Call me to 2817636151 or 7132350254 Jamel Ellis
Business response:
Thank you for taking time to provide feedback, Reyes. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, Move It Self Storage - Memorial
Melissa was happy to answer all my questions and made sure I was a happy customer! Extremely polite and professional service, I highly recommended NW Self Storage!
Business response:
Jake, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, Northwest Self Storage
They were very helpful.
Found lower price than I was paying but the only way to get it was to move units. Didn't need to move units when you raised prices. Then made the mistake of reserving a space online - got wrong space (no option to choose a space) and then couldn't complete the reservation because online signatures aren't valid. If they aren't valid, why do you offer it?
4th time unit flooded out. Effected multiple units. Called insurance company to start a claim and was denied, 'We cover water damage but not any item that's damaged by water'. After 2nd flooding, I was put on some list to get next available unit, for about 9 months. Finally 1st free unit since June 2022 came available and after $10K in damages, switched units. And was told it's all my fault. Still in shock!
Business response:
Justin, thank you for your feedback. We are interested in learning more about your experience. Please email us at customerservice@nsabrands.com and provide your preferred contact information so that a member of our team can reach out to you. Sincerely, SecurCare Self Storage
You did a great job, we were in need of a unit quickly and they were very helpful
Business response:
Robin, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage
CALLED IN TO INQUIRE ABOUT A UNIT AND TALKED TO JOHN. TOLD HIM WHAT I WAS LOOKING FOR. JOHN WAS SUPPOSED TO EMAIL INFO TO ME AND AS OF THIS MORNING I HAVEN'T RECEIVED AN E MAIL. HE ASKED FOR MY PHONE NUMBER IN CASE WE GOT DISCONNECTED. SO I THOUGHT MAYBE HE WOULD'VE CALLED ME BACK IF HE HAD A PROBLEM WITH MY EMAIL GOING THRU.
Business response:
Thank you for taking time to provide feedback, Sk. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,712 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.