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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Non responsive. Never addressed the irreparable harm they have caused me. And haven't changed how they operate even a little. Predatory storage services.
Access gate was left open 24/7. Unit door handles are rusted and hard to open. Unit rent was increased $30 per month on top of the rent already being higher than other better units in the area. Staff was difficult to reach. No proration for moving out early, so they are able to make double the rent on the unit if you vacate early. Lanes are too narrow to easily navigate and you're blocked in if another tenant shows up. Access from the east requires a dangerous u-turn on 98. We left for all these reasons and are paying... read more
Business response:
Thank you for taking time to provide feedback, Kenneth. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, Move It Self Storage - Gulf Breeze
Customer service poor remind your employees that thier checks are made possible by customers . They are lazy and don't both the older lady and the young.
Business response:
Hello Brenda. We are saddened to hear that you had a negative customer service experience. We take your feedback very seriously and have passed your comments along to the Area Manager of this location for review. It is feedback like yours that helps us improve our processes and customer service. Thank you for bringing this issue to our attention. Sincerely, iStorage
The young gentleman was great,extremely helpful,professional and cheerful attitude.
Good experience setting up my storage needs! Ivanna and Liz are both very knowledgeable, personable, helpful and skilled in their profession!!
Business response:
Thank you, Glenda, for leaving us a review. We are glad to hear that you had a positive experience with us. We appreciate your feedback and look forward to continuing to serve you. Sincerely, SecurCare Self Storage
Just moved in…attendant was not on duty so had no interaction with them. 2 Large trucks parked in front of my unit that made it tight to unload.
Elevator was broken had to use the one on the other side of the building and my unit was way on the other side a big inconvenience
It was so easy to obtain a storage unit. The most friendly staff around.
Rented online,. Management got back to me very quickly with codes needed
Business response:
Hi Kim. Thank you for your feedback! We're glad to hear that you had a great experience storing with us. We look forward to continuing to serve you. Sincerely, Northwest Self Storage
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,712 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.