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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rented here, my unit was ransacked, lock still on, staff did not care, told me to report it to the police, wouldnt review cameras. Will never rent here again.
Worst company ever my stuff got stolen and they think it's a joke they haven't even got back to the insurance and it's been MONTHS
Business response:
We are disappointed to hear about your experience. Please contact us at (209) 538-6707 so we can address this issue promptly.
Do not come to this company my stuff got stolen in November and still haven't had any conversation with the store owner pathetic insurance is waiting on them and they are playing a game that will catch up to them
Business response:
Sorry for any inconvenience, we take these matters very seriously. Please contact us at (209) 538-6707 so we can address this issue promptly. Thank you.
I recently found myself needing a storage unit unexpectedly. I called 2 other companies which didn't help me period. I walked into the Middlebrook location and Charissa was more than helpful and compassionate about my situation. She helped me keep what little things I walked away with because I lost most of my things. She was my angel that day making me realize that there are still some good people in this world. I walked away with a unit and peace of mind which I hadn't had in a very long time. The world needs more peopl... read more
Business response:
We are honored to have been able to assist you during your time of need. Thank you for sharing your experience with us.
I didn't see my review posted about Charissa at your Middlebrook location. Hope it gets read because she so deserves it
Business response:
We are absolutely thrilled to hear about your positive experience with Charissa at our Middlebrook location. Thank you for sharing your feedback with us.
I rented a storage unit for almost 25 years and was forced to relinquish the unit due to outrageous increases in monthly rental charges. As is the case with many residents in Florida, I'm a senior citizen on a fixed income. The most recent increase was almost $100 a month. An additional almost $6k a year is absurd. It's not about having dedicated and responsible customers, it's about charging a maximum amount to increase the bottom line. I'm sure there are many present customers who are challenged with paying almost $250 a ... read more
Business response:
Apologies for any inconvenience caused by the increase in rental charges. We understand your concerns and appreciate your feedback. If you have any further questions or would like to discuss this further, please feel free to contact us at (941) 421-5903.
Great mgr and super facility
Business response:
We appreciate your positive feedback, Cheryl! Thank you for choosing SecurCare Self Storage.
Great Customer Service!
Business response:
We appreciate your positive feedback, Cheryl! Thank you for choosing SecurCare Self Storage.
A single star is an overstatement, as this business operation from top management to bottom (i.e., local company reps) is a ZERO for a business rating, not to mention SHABBY facility. SINCE OCTOBER 2023, there is NO FULLTIME MANAGER on the property to address customer issues, clean/maintain premises, survey property for security assurances, help with move in/out. Even the LOADING DOCK IS NON-OPERATIVE for moves when the place is unmanned. MANAGEMENT is alarmingly TONE DEAF especially ABOUT SAFETY CONCERNS for tenants as th... read more
Business response:
We apologize for the negative experience you have had with our facility. We take customer feedback seriously and are working to address the issues you have raised. Please contact us at (847) 512-3719 so we can discuss your concerns further and work towards a resolution. Thank you for bringing this to our attention.
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,310 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.