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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7291,775 reviews
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Cheryl P.'s profile image
Cheryl P. 
2 years ago

Stay as far away from this company as possible !! It is a “bate and switch” operation!! “Get a free month and a reasonable rate” NOT FOR LONG!!! They have upped my rent TWICE a year for the 4 or so years I’ve been there !! No customer loyalty!! We have never missed a payment in all that time / we are renting an UNHEATED GARAGE... on what planet do expenses for THAT increase twice a year ?!?! OH and they’ve promised to fix the broken door for the past 4 months and it is not fixed / there is big turnover as well in the office ... read more

Business response:

We apologize for any inconvenience you have experienced, Cheryl. We understand your frustration with the rent increases and the delay in fixing the broken door. We strive to provide excellent customer service and will address these concerns promptly. Please contact us at (412) 795-1713 so we can work towards a resolution. 

Eduardo G.'s profile image
Eduardo G. 
2 years ago

Raising the rent sometimes twice a year and the gate has been broken for a week. The alarm system has been disconnected. When Three Rivers Self storage sold out this place has went down hill. They sure are not putting any of that extra money back into the facility. 

Business response:

We apologize for any inconvenience you may have experienced, Eduardo. We understand your concerns regarding the rent increase and the maintenance issues with the gate and alarm system. We strive to provide a well-maintained facility and fair pricing for our customers. We appreciate your feedback and will address these issues promptly. If you have any further concerns, please feel free to contact us at (513) 845-2235. 

Alondra Perez F.'s profile image
Alondra Perez F. 
2 years ago

Buen servicio 

Hector M.'s profile image
Hector M. 
2 years ago

Excelente servicio los recomiendo. Jessica y Abdiel super atentos 

Hector M.'s profile image
Hector M. 
2 years ago

Soy vendor hace años de la compañía, muy agradecido con las facilidades y el servicio de Jessica y Abdiel muy serviciales y dispuesto ayudar siempre 

Cheryl P.'s profile image
Cheryl P. 
2 years ago

DO NOT BE FOOLED!! you will get a fair price and a free month to start HOWEVER ...your rental rates will continue to go up and up and up !! The business practice is “bait and switch” we have used them for 4 years snd out rent for a GARAGE WITH A BROKEN DOOR( which they say they will fix and never do!!!) almost $100. FOR NO REASON!! No heat no electricity ... that’s their policy and once all you things are in the garage it’s very hard to move them elsewhere ...we have paid on time fir years never missed a payment and all we g... read more

Business response:

We apologize for any inconvenience you may have experienced. We strive to provide fair pricing and quality service to all our customers. Please contact us at (717) 396-9900 so we can address your concerns and find a resolution. 

L.c W.'s profile image
L.c W. 
2 years ago

Scam poor storage unit fake fee bs insurance 

Business response:

We apologize for any inconvenience you may have experienced, L.c. At iStorage, we strive to provide reliable and secure storage solutions. We take your feedback seriously and would appreciate the opportunity to address your concerns. Please contact us at (248) 617-8393 so we can further assist you. 

Erik S.'s profile image
Erik S. 
2 years ago

I would give a no star review if possible. I was renting here before it was bought by Move-In. Before Move-in the service was great. Once Move-In took over my rates continually increased, they stopped taking packages to my unit, and now they will not even receive packages at all. I moved to this unit for these services specifically! They gave me zero notice on not receiving packages and required me to come get packages before they got rained on. I spoke to the regional manager who got belligerent with me. Save yourself, d... read more

Jose R M.'s profile image
Jose R M. 
2 years ago

Gracias Luis por siempre ayudarme. Cliente hace 3 años. 

Business response:

Jose, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, Southern Self Storage - Caguas 

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 291,775 reviews. 

When is NSA Storage open?

NSA Storage is closed now. It will open at 9:00 a.m.