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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unit that I have rented for 30 months gets soaked everytime it rains or snows. Door doesn't go all the way up. Have complained to management several times and nothing is done. Probably doesn't help that every year their is new management! Also, in 30 months, rent has been raised over a 120 dollars than what it started at!! This place is a joke...
Business response:
Thank you for taking time to provide feedback, Mario. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
Lamento decir que las instalaciones NO son lo que esperaba. Ya que no cuentan con luz interior y en este horario de invierno desde muy temprano ya NO se puede ver dentro del storage . Y el trato del personal es muy inapropiado.
Business response:
Nos disculpamos por la inconveniensa que esto le causo. Le pidimos que por favor se comunique con nuestros miembros de la oficina para solucionar cualquier problema que encuentre. Para mas informacion contacte la oficina en StorAmerica Anaheim. Muchas gracias por su entiendimiento, Administracion.
WARNING Worst place ever. Why did I not see the huge number of bad reviews before I rented here. Don't rent here WARNING Your unit will be broken into and when you complain about your stuff being stolen the manager will tell you to tell your insurance company about it. They don't even care.
Your representative Keisha is rude and not professional. I hope that she really learns how to.talk better to customers. I took my money somewhere else. I will not take my business there again. Thank u
Business response:
Thank you for taking time to provide feedback, Fernando. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
Good, so far. Manager is great. Building is very clean and spacious.
Business response:
Hello Llana, thank you for your review.
I'm an auction buyer I bought a unit from Smoke Ranch door America I had an issue because there was no lock no Tampa tag and knowing employee there when I got to the unit so that leaves me to believe that storm America Tampa's with their auction units so I would advise all auction buyers not to buy any auctions from these facilities
Business response:
We are sorry to hear about your experience and thank you for your feedback. We would be glad to answer any auction related questions you may have. You can also refer to the auction website for details regarding the storage you bid on. For any questions we kindly ask you contact our staff at StorAmerica Smoke Ranch. Thank you for visiting StorAmerica Smoke Ranch. Regards, Management.
The worst only did it because of emergency
Business response:
Thank you for taking time to provide feedback, Brittany. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
The office was closed early and no one was at site when I arrived. Had to call online to set up storage and was able to figure it out. Should have had instructions on site to call for information on what to do if no one is working when the clearly left early.
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Tammie. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues. Sincerely, SecurCare Self Storage
I’m pissed. I paid 4 days in advance so that I can have access to the storage for Christmas days as I loaded all my stuff in the truck ready to unload. I was told the unit wouldn’t have lock and I will have to bring my own. When I got there. There were locks on them and nobody pick up the phone because of Christmas. Now I have to pay $100 extra for my truck for the extra day.
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,727 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.