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8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Good job I will let others know
Business response:
Thank you, Dequenceo, for leaving us a review. We are glad to hear that you had a positive experience with us. We appreciate your feedback and look forward to continuing to serve you. Sincerely, iStorage
Has rats big ones
Business response:
Hello Andrew. We are sorry to hear about your negative experience. While our team does all that we can to prevent pests, they will sometimes find ways to occupy units with food or units adjacent to ones containing food. It is for this reason that we ask our customers to not store any food items in their units and that any large appliances be appropriately cleaned out before being put into storage. If you have any other concerns, please reach out to us at customerservice@nsabrands.com. Sincerely, iStorage
Yeah I did a wonderful job help me with everything keep it up
Business response:
Dequenceo, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage
Llevamos usando el Storage desde 2010 pero sus aumentos son demasiado y no hay forma que si uno paga por adelantado como quiera lo suben. Pagar por Parking tanto dinero mensual por un solo parking y teníamos dos =$600.00 mensual. BAD BAD BAD
Business response:
Hola y gracias por tomarse el tiempo para revisar nosotros. Hacemos todo lo posible para mantener nuestras tarifas lo más competitivas posible y esperamos que nos brinde otra oportunidad para encontrar una unidad u opción de almacenamiento que se ajuste mejor. No dude en ponerse en contacto con nosotros en cualquier momento. Gracias, Southern Self Storage - Hato Rey
The only good thing about iStorage is that it is a convenient location and the site manager, Paul. Otherwise, I am not pleased with how frequently the rent for units goes up in this place. Rent increases every couple of months. It's ridiculous. I had a Public Storage unit for years and only saw a rent increase once in 10 years. With iStorage it's several times a year!
Business response:
Hello Susannah. We are sorry to hear about your dissatisfaction. Rates are subject to change due to increases in labor and maintenance costs. It is not an action we take often or lightly, and it is done to provide a better experience for our customers through maintaining and upgrading facilities. For more information on this topic, please see your lease agreement. For further assistance, you can reach us at customerservice@nsabrands.com. Sincerely, iStorage
both me and my husband were not happy, i applied for a 5x10 storage unit online and it never said that it was a parking spot, but that what it was, and the building is secured but the around the gate area, is not secured, people are able to just walk in with whatever they have, do not know if they are those who are renting a storage unit or wanting to break in a storage unit, so we do not recommend them and will never use them for a storage unit.
Business response:
Thank you for taking time to provide feedback, Marisa. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, iStorage
I can’t ever get ahold of someone. I’ve reached out by phone and I’ve driven up there and no one is ever there.
Business response:
Thank you for taking time to provide feedback, Mary. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, iStorage
I have had a storage unit with Bar 4 Storage Solutions since early 2008. For several years I had two units. I own a Construction Co. This was a convenient location and opened early enough so that I could meet my employees there to pick up their tools or materials. Storage solutions changed their entry hours to 7 am with no options available. Due to the extreme heat, construction in Arizona starts before the sun comes up. This storage facility made that impossible for me and I had to move.
Business response:
Frank, thank you for your feedback. We are interested in learning more about your experience. Please email us at customerservice@nsabrands.com and provide your preferred contact information so that a member of our team can reach out to you. Sincerely, Storage Solutions
just now NEW We rented a uhaul for pickup at 8 am with a mobile device pixk up. When we got there the reservation said we couldn't pick it up until 9 when they opened up. When we showed up they didn't have it and said they double booked it. I set it up a week in advance for us to move. No call or message that it was double booked. They didn't seem to care that they had made a mistake.
NSA Storage has a 4.7 star rating with 270,712 reviews.
NSA Storage is closed now. It will open on Monday at 9:00 a.m.