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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been a customer of Securcare Storage for over 6 years at the same location in Avon, Indiana. Since the company has been taken over by NSA brands, my rental rates have constantly increased to outrageous rates! This year alone 2023, I have been paying almost $900 per month for 3 units that are rarely maintained, no lights, leaking roofs and doors as well as poorly maintained property. I'm done with them, besides the rental increases they charge for insurance on each unit but don't provide proof of coverage or detai... read more
Business response:
We apologize for any inconvenience you have experienced with our service. We take customer feedback seriously and will address your concerns regarding rental rates and maintenance issues. Please contact us at (317) 788-0871 to discuss your specific situation and find a resolution. Thank you for bringing this to our attention.
I would have given it zero stars if the option was available! Horrible company all around!
Business response:
We apologize for any negative experience you may have had with our company. We value your feedback and would appreciate the opportunity to address any specific concerns you may have. Please feel free to contact us at (918) 250-9135 so we can assist you further.
Great place to get broken in to
Business response:
We are sorry to hear about your negative experience, Russ. The security of our facility is of utmost importance to us, and we take incidents like this very seriously. We would appreciate it if you could provide us with more details about the incident so that we can investigate and take appropriate action. Please contact us at (704) 563-6020 at your earliest convenience.
We moved from storage facility in Cocoa Beach and the 3 movers were excellent. Very personable and professional. I certainly recommend Sorensen Moving
Excellent on site management. Alyssa is very knowledgeable and personable. Highly recommend this storage facility
Very nice and polite lady thanks for having Miss Kelly help me
Horrible and rude service! I will never rent from this location nor recommend them!
If you're on autopay you best check how much they're charging you they Jack the price up if you're on autopay from what they normally rent the units for
Business response:
We apologize for any confusion regarding our pricing. We strive to provide fair and transparent rates to all our customers, including those on autopay. We would appreciate the opportunity to discuss this matter further with you. Please contact us at (361) 992-1191 so we can address your concerns.
Stay as far away from this company as possible !! It is a “bate and switch” operation!! “Get a free month and a reasonable rate” NOT FOR LONG!!! They have upped my rent TWICE a year for the 4 or so years I’ve been there !! No customer loyalty!! We have never missed a payment in all that time / we are renting an UNHEATED GARAGE... on what planet do expenses for THAT increase twice a year ?!?! OH and they’ve promised to fix the broken door for the past 4 months and it is not fixed / there is big turnover as well in the office ... read more
Business response:
We apologize for any inconvenience you have experienced, Cheryl. We understand your frustration with the rent increases and the delay in fixing the broken door. We strive to provide excellent customer service and will address these concerns promptly. Please contact us at (412) 795-1713 so we can work towards a resolution.
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,310 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.