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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They took my storage building after I paid for a month in just two weeks cause there was no lock or anything in it yet
Business response:
Thank you for taking time to provide feedback, Mitchell. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, iStorage
I paid for my storage online and received an email that same day (Saturday) stating that I could move in. I hired some movers and paid them a deposit. When I arrived to the facility and tried to enter the gate my access code did not work. I tried several times but was unsuccessful. I tried to speak to someone at the office, but no one was there, this was at 1 pm. I came back at 3pm, and my code still didn't work. I came back the next day (Sunday), and my code still didn't work. And once again, noone was in the office t... read more
Business response:
Thank you for taking time to provide feedback, Lakisha. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
I had a wonderful experience with both Pam Dugar and Katie Malone at the IStorage facility at 102 Broadway, Lynnfield MA location. Pam showed me the different sized storage units that were available, got the prices, and signed the lease. Quick and easy! Very satisfied with their helpfulness, the price of the unit ease of purchasing the rental unit. Yolanda Katie Malone | Property Manager NSA Brands p | (781)332-5630 e |8678@nsabrands.com 102 Broadway Lynnfield MA 01940
Business response:
Hello Yolanda. Thank you for letting us know about your positive experience. We will be sure to pass this positive feedback along to our team and we look forward to continuing to serve you. Sincerely, iStorage
Youre customer service people are a joke...not helpful and couldnt understand half of what they said...the lady at storage facility was wonderful and very helpful
I've had a storage space here for a few years now. There was a marked difference when ownership changed. Numerous times the self-pay portal has not worked and I've commented directly to the company about this. In July my mom died and I was wracked with bills. I fell behind in payment but caught back up - paying all penalties. This winter I fell behind again and communicated with Jodi who was empathetic and thanked me for updating her and asked me to let her know if I needed anything else. With this last freeze I had a major ... read more
The 12 dollar a month charge in addition to the price of the rental makes it the same as getting it from somewhere else. Its no savings. I have business that includes storage lockers and they would not take an ademdum to my already existing insurance. It seems like a money grab to me. I wonder what the "insurance" really covers.
Business response:
Hi David. Thank you for taking the time to rate us! We are glad to hear that you had a positive experience and we look forward to continuing to serve you. Sincerely, iStorage
Awesome service
If I could leave a 0 stars I would. Secure my ass. We were in a transition where we just moved back to Colorado and needed somewhere safe to keep all of our items. We were living with a family member until we could find a house. Not even a month into having our items stored at this “secure” storage business and our lot got broken into. They handled it so poorly, acted like it was no big deal, only for us to find out about 8k -9k was taken from our “secure” storage unit. Told us they could not look into the videos because th... read more
Business response:
Thank you for taking time to provide feedback, Julia. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
Don’t go here …mice in everything they ate the cords off my tools hoses off my welder two inflatable Kayaks rodent damage and piss on all my camping gear and it’s not Covered by the insurance provided been here for 2 years all my stuff is ruined 😡
Business response:
Thank you for taking time to provide feedback, Nicholas. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,712 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.