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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent, it was a great service. Thank you for your service.
Terrible service, the worst, the lady there is too rude and very rude, she hangs up the calls, she is always in a very bad mood, angry and rude, a woman who is too racist, change the staff, it would be better
Business response:
Hello Claudia. We are saddened to hear that you had a negative customer service experience. We take your feedback very seriously and have passed your comments along to the Area Manager of this location for review. It is feedback like yours that helps us improve our processes and customer service. Thank you for bringing this issue to our attention. Sincerely, iStorage
Easily rented BUT!!!! THEY WILL NOT GIVE ME A CALL BACK ABOUT THE CHARGES ON MY ACCOUNT! WORST CRAP I HAVE BEEN THROUGH!!
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Festus. Don't hesitate to reach out to us at 0856@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues. Sincerely, SecurCare Self Storage
Cockroaches and terrible customer service. Friendly with locals though. Feeling the gringo go home vibe pretty strong at this place. The Units don’t go to the top. You can reach over and take other peoples things or they could take yours. Found things not mine in my unit when I cleaned it out. Unit next door was so full it spilled in to mine. Also over priced. Left for cockroaches 4 days into billing cycle, no refund. On the positive, my stuff was dry. I don’t know if other locations are like this but i won’t go back to sout... read more
Fees just became too high. I submitted my renters insurance several times and it didn’t get added to my account, so month after month I was charged for their ins. When I called I was told sorry once we charge it to your account it can’t be changed that month. Seemed wrong to me that because of their mistake I had to keep paying. Seemed like a scam to me.
Corporate made all employees who live on site, get ride if their pets they had for years. With 1 month notice. If they don’t care about their employees, do you really think they care about customers? Btw, the are required to live on site to have the job. So it was your pets or your job kinda ultimatum and I’m gonna make sure the world knows.
Not happy with my entire family's history being sold to some jerk when I tried to pay. How dare you jack up the late fees and lien fees until the bill was astronomically high then refuse my money when I come in to pay instead of letting me close out my account and retrieve my things. Seriously what a SCREWED UP FOWL Despicable DISGUSTING SHADY IMMORAL ECT EXT ECT THING TO DO. YOU SOLD EVERY PICTURE AND RECORD OF MY FAMILY THAT EXISTED ... FOR WHAT. WOULD IT HAVE KILLED YOU TO TELL THE **** WAD WHO WON MY UNIT TO LEAVE THE **... read more
Very happy with iStorage. Mary was very patient and worked with us to find the right storage needs for us.
Business response:
Hello Leslie. We appreciate your review and are excited to hear about your positive experience. At iStorage, we realize that there are several storage options and are honored that you've chosen us. Thank you for being a loyal customer! Sincerely, iStorage
Abusers to customers. I started paying @$136 per month, you kept raising the rent price every year (sometimes in less than a year!). In 6 years I end up paying $308 for the same storage space. That's how you increase your income every year. That's more than double the original price. I won't recommend you to any friend or family member.
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,309 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.