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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy, convenient, online rental procedure and property manager came out to introduce herself when I was putting things in the unit.
Business response:
Kimberly, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage
I went to rent a unit just to find out that the one they gave me was already rented. They had another unit that was the exact same size that they said they would need to clean and they’d have it ready the next day. When I went back to get it, they said it would be $100 more than the original one that I started with, but it was the exact same size!! No explanation as to why it would be more expensive. I told them I didn’t want to have to pay the extra so now I’m having to wait until Monday for a unit. Not convenient! The l... read more
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Daniel. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
I have three units here, I pay thousands a year with zero promos, no notification of rate increases, zero follow thru from leader ship and corporate. I will Not be referring Istorage to any of my colleagues or clients alike, very disappointed in this company, and I’m a company owner myself.
I rented a Storage unit for 3 years. Communication was poor. Return Phone Messages are non-existent. Facility was nice, but poorly managed.
Business response:
We're sorry to hear about your negative experience, we appreciate your feedback, Stan. Don't hesitate to reach out to us at (832) 415-3686 or ist-marketing@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
I was given all the information about renting a unit plus my question where answered and I was never made to feel my questions where not important.
Very small space. Price don’t match the unit. Never answer the phone.
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Koreah. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
Ken was amazing when assisting me during the day I was moving my things into storage, so glad I chose this location. Thank you Ken for your great customer service!
Business response:
Ebony, thank you so much for using our facility. We appreciate your business. Sincerely, SecurCare Self Storage
I'd give 0 stars if I could. Parked my RV there only to have it ripped off. Our AC unit, batteries, and a bunch or stuff inside were stolen. I reported to the main office and she told me sorry you're one of 18 in the past weeks, report it to your insurance. Seriously?! How do 18 people get their AC units stolen from their RV and this place has no idea who or how to stop it?!
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Ms.. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
I been going to the storage unit for the past 2 weeks to pay my storage there is never nobody in the office I was already charged a late fee with isn’t fair because theses so called employees are never there
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Araceli. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,686 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.