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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the guy at the reception is angry all the time. and gives terrible service
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Misael. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues. Sincerely, Move It Storage
there is not enough room to type all the complaints i have about the location i am now out of. the worse part is the security there sucks and doesn't work and hasnt for the last 4-5 yrs; always promising they will get it fixed.....i was hit a couple of weeks after moving in and the same for others that have moved in and nothing to remedy the situation. funny that i have complained to the regional mgr lady and new people moving in just keep getting hit 2 weeks after moving in. but yet the rent keeps going up due to area rat... read more
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Vincent. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues. Sincerely, Move It Storage
Not very personable and not very helpful. Owner/manager was called and they weren’t helpful either very unsatisfactory
*****PLEASE DO NOT STORE YOUR BELONGINGS HERE*** IT IS MY BELIEF THE EMPLOYEES OF THIS STORAGE FACILITY HAVE STOLEN MY ITEMS OUT OF STORAGE. THE REGIONAL MANAGER STATES THIS FACILITY HAS SURVEILLANCE BUT ONLY KEEPS THE FOOTAGE FOR 30 DAYS! AFTER RENTING TWO STORAGE SPACES, THIS FACILITY CLAIMS THEY TRANSFERRED THE MONEY PAID ON MY FIRST STORAGE TO MY SECOND STORAGE THINKING I WAS GOING TO TRANSFER MY ITEMS, WHEN IT WAS TOLD TO THE MANAGER I WOULD BE KEEPING BOTH OF MY STORAGE SPACES BECAUSE BOTH OF MY STORAGE SPACES WOULD NO... read more
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Sharia. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues. Sincerely, SecurCare Self Storage
MOST OF THE TIME NO PROBLEM --- BUT --- THERE WAS SEVERAL TIMES THAT THE GATES WERE NOT OPERATING AND WERE OPEN 24/7 -- RISK OF GETTING BROKEN INTO UNIT
Business response:
Thank you Maria for your feedback. Hearing from customers like you helps us continue to strive to improve our service and customer experience. If you have any additional comments or concerns, please reach out to us directly. Sincerely, Move It Self Storage - Port Brownsville
Locked out! Storage signs and online says you have access u til 10PM. Went to move my last big van load at 9:10PM only to find that the gates lock at 9PM. Had to leave furniture in the care until morning. No one answers the phones.
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Charles. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues. Sincerely, Move It Self Storage - Temple
Friendly staff
Business response:
Hello Narmi. Thank you for letting us know about your positive experience. We will be sure to pass this positive feedback along to our team and we look forward to continuing to serve you. Sincerely, Move It Storage
Friendly staff
Business response:
Narmi, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, Move It Self Storage - North Mission
Worker was asleep on the front counter when I walked in. Smelt like Marijuana in the office. Didn't tell me I needed my own lock until after I put everything in my unit. Over all the unit is nice and just what I need, customer service was bad.
Business response:
Hello Jeshuah. We are saddened to hear that you had a negative customer service experience. We take your feedback very seriously and have passed your comments along to the Area Manager of this location for review. It is feedback like yours that helps us improve our processes and customer service. Thank you for bringing this issue to our attention. Sincerely, Move It Self Storage – Crestview South
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,309 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.