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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Move in apparently bought out the storage units I rent and of course up goes the rental fees 36$ a month what a joke just like most big storage facilities I'm sure it will be a yearly thing avoid at all cost I'll be moving my stuff within the month thanks for ruining a good thing. 👍
Business response:
Hello Lucas. We are sorry to hear about your dissatisfaction. Rates are subject to change due to increases in labor and maintenance costs. It is not an action we take often or lightly, and it is done to provide a better experience for our customers through maintaining and upgrading facilities. For more information on this topic, please see your lease agreement. For further assistance, you can reach us at customerservice@nsabrands.com. Sincerely, Moove In Self Storage
Nice people and they she did a great job
Business response:
Thank you, William, for leaving us a review. We are glad to hear that you had a positive experience with us. We appreciate your feedback and look forward to continuing to serve you. Sincerely, SecurCare Self Storage
Great people and very helpful
Business response:
William, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, SecurCare Self Storage
Unnecessary reduced opening hours. For the people who work this is very inconvenient.
Worst experience
Business response:
Thank you for taking time to provide feedback, Deneisha. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you.
There was a break in. Someone 'cut a hole in the fence but couldn't find it' and cut open a a few units. A week after I had one load left to take and took a picture of it and left a half hour before closing. I returned the next day at 5pm and the regional manager was there to inform me I 'had left my unit open all night'. No I didn't. But sure enough the door was wide open and no lock to be seen. I informed the regional and he said it was my fault things were taken because I left the door open. I asked him why he didn't se... read more
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Andrew. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
Never received $87 refund due to me after multiple attempts. This was my first storage unit rental experience!
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Rb. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
First off, the spaces are way overpriced! Second, they do not tell you the correct code. Third, my storage unit was filthy when I arrived with my very first load. I had to kick the nasty debris out with me feet the best I could. That was four days ago and the debris is STILL laying out in front of my storage unit.
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Lyndie. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
The employee was very rude to the movers
Business response:
Thank you for taking time to provide feedback, Debbie. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you.
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,686 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.