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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My unit was broken into and everything was taken. It was replaced with another lock so nobody knew anything about it. Except … there was a key still in it. Just my unit, in the middle of all of the others. The manager said “we saw a key in the lock and was wondering why” nobody thought maybe they should call me?
Business response:
Kelli, thank you for your feedback. We are interested in learning more about your experience. Please email us at customerservice@nsabrands.com and provide your preferred contact information so that a member of our team can reach out to you. Sincerely, iStorage
My code to get inside DOES NOT WORK and I’m waiting and waiting honoring someone will come because o have my movers with me and I CAN NOT GET IN
Business response:
Please contact 877-640-8133 for further assistance.
Sign up online ..receive unit but when I arrived my passcode didn’t work…office was close on 4/8/23 business hours so no help..they left a number on a paper tape to the window but nobody answered the phone ..I was on a time line
Business response:
Please contact 877-640-8133 for further assistance.
your company attempts at customer service are comedy. My next step will be the Texas Attorney General’s office . Sincerely, Jennifer R. Cameron, MD 539-215-0751.
Business response:
Jennifer, thank you for your feedback. We are interested in learning more about your experience. Please email us at customerservice@nsabrands.com and provide your preferred contact information so that a member of our team can reach out to you. Sincerely, Move It Self Storage - Weslaco
Opening account was great. Currently the light is out over my space making it hard to see and the a/c is not working on the entire hall. Your thermometer says 88 degrees inside the hall and my truck said 88 out in the drive, about 3:00 pm 4.4.23. Assisted by Diamond since your app does not list her.
Business response:
Thank you, Albert, for leaving us a review. We are glad to hear that you had a positive experience with us. We appreciate your feedback and look forward to continuing to serve you. Sincerely, SecurCare Self Storage
Still unable to check my BP with out a functioning I machine. I’ve had no problems with my cpapp machines over the last 30 years
Business response:
Thank you for taking time to provide feedback, Thomas. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, Move It Self Storage - Memorial
WAS AT THIS DONNA LCATION FOR OVER 10 YEARS.LUIS WAS THE LAST MANAGE I WORKED WITH AND HE WAS ALWAYS 100% CUSTOMER SERVCE DRIVEN. I LOVED BEING THERE THAT WHEN I LEFT, I CRIED.....GREAT PLACE HATED TO LEAVE. .
Business response:
Hello Katherine. Thank you for letting us know about your positive experience. We will be sure to pass this positive feedback along to our team and we look forward to continuing to serve you. Sincerely, Move It Self Storage - Donna
I appreciate the service I received from your office staff she was very knowledgeable of what I was looking for to help me with my storage needs.
Business response:
Thank you Lottie for your kind words. Feedback like this goes a long way towards shaping what we do at SecurCare Self Storage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, SecurCare Self Storage
Corporate istorage increases rent regularly, fails to provide good lighting and security cameras, limits access hours, fails to retain employees, wastes money on paint for appearance rather than on properly working doors. I was a loyal, long term, valued customer before istorage purchased the facility. My goal is to leave as soon as possible.
Business response:
Hello Holle. We are sorry to hear that you had a negative experience while renting with us. We value your feedback and are always working to maintain and improve our facilities. We have received your concern, and are working to rectify the situation as quickly as possible. If you have any additional concerns, please reach us at customerservice@nsabrands.com. We appreciate the opportunity to fix the situation and continue to serve you. Sincerely, iStorage
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 297,308 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.