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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It’s now been 4 months since this company stole a months rent 159.00 with auto pay after I moved out. I have contacted the BBB hoping they will be held accountable for stealing from me. They have promised the check was in the mail for 4 months. It hasn’t arrived yet. A TERRIBLE place to do your business. Very sad.
Rude, trashy and extremely unprofessional! Customer service is nonexistent so good luck getting help! Oh and they are running a scam so be careful when buying units!
Hi, the guys were so very nice. It's just that I've never seen a unit that tapered to a corner -- especially at about 2 feet wide. I walked it twice from the doorway and at best maybe up to 12 feet. The unit was supposedly 5x15. I called to find out the measurements of the floor for that reason. Just because it says it on my lease, doesn't mean that's what THAT unit is. So wrong. why would someone build something like that. Are other people's 5x15s like mine? I don't get to utilize normal square flooring. A triangle, and of ... read more
Every time you call never get an answer to speak with the property manager at all, rented a storage on yesterday moved items in an the storage doesn’t even lock or closes all the way!!
I called and a very nice lady answered and she took it from there. Fully explained, gave me the best deal and just very pleasant. Mike the on site person was thorough, competent and well organized. Extremely helpful and got me into the storage unit in a very short period of time. Great experience.
Business response:
Hello Ken, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, iStorage
The staff was amazing. I have moved a lot and used storage units throughout the country. Ariel was fantastic and the most helpful person I have ever dealt with at a storage facility.
Business response:
Hi, Jeremy. These words go a long way, it motivates us to work even harder, thank you for the review!
Signed up online for a storage building. But can literally get no information from the local franchise. Unless something drastically changes then my first month is my last month.
Business response:
Thank you for taking time to provide feedback, Christopher. If you would like to discuss your concerns further, please email scss-marketing@nsabrands.comand provide your preferred contact information so that a member of our management team may reach out to you.
The property needs to be remodled your gates not working anyone can walk in so its really not secured the inside of the unit was really not good at all for you all to say that after 2 mounth it goes upnot a good idea
Business response:
Hello Scarlett, we are sorry to hear about your experience while renting with us. We are always working to maintain and improve our facilities. We have heard your concern, and are working to have this fixed as quickly as possible. If you have any other concerns, please reach us at scss-marketing@nsabrands.com and we would love to help you. Sincerely, The SecurCare Self Storage Team
Buyer be Ware!!! I rented for 9 months. I was lied to about rent. 1 - 2 day(s) into a month You are charged the whole month. They just lost another 9 month rental!
Business response:
Hello Wayne, we are sorry that your experience was not as great as we would have liked. We take bad reviews very seriously and our customer success team will look into this immediately. Sincerely, Southern Self Storage - Villages
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,649 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open on Monday at 9:00 a.m.