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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7297,308 reviews
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M. H.'s profile image
M. H. 
3 years ago

The staff was very helpful, friendly, informative, and professional. 

Business response:

Mamie, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, SecurCare Self Storage 

wa seng l.'s profile image
wa seng l. 
3 years ago

Your employee is probably the weirdest rudes guy I have ever met, I will def not return or refer anyone, it's our first time and he thinks we know what we are doing he didnt even explain anything no nothing. Doesnt even speak English well! 

Business response:

Thank you for providing your honest feedback. We are disappointed to hear about your negative experience with an employee, and we have passed your review along to management. If you have further concerns, please email us at customerservice@nsabrands.com. Sincerely, iStorage 

Carlene B.'s profile image
Carlene B. 
3 years ago

My experience was great, and the most respectable nice young man at the front desk. ( Jacob) I hope I'm saying his name right. Right attitude and personality. The only problem I have so far is that my door won't stay up. 

Business response:

Hello Carlene. Thank you for letting us know about your positive experience. We will be sure to pass this positive feedback along to our team and we look forward to continuing to serve you. Please reach out to the property manager during normal business hours or contact Customer Care at 877-640-813 Sincerely, iStorage 

Ruth H.'s profile image
Ruth H. 
3 years ago

I never used unit nor supplies and called them and emailed next day, but they refused to refund my money! Heck even a regular store would refund your money for a product that isn't needed!!!! 

Business response:

Thank you for taking time to provide feedback, Ruth. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, SecurCare Self Storage 

Natasha H.'s profile image
Natasha H. 
3 years ago

Great Experience 

Business response:

Hello Natasha. We appreciate your review and are excited to hear about your positive experience. At iStorage, we realize that there are several storage options and are honored that you've chosen us. Thank you for being a loyal customer! Sincerely, iStorage 

dequenceo l.'s profile image
dequenceo l. 
3 years ago

Good job I will let others know 

Business response:

Thank you, Dequenceo, for leaving us a review. We are glad to hear that you had a positive experience with us. We appreciate your feedback and look forward to continuing to serve you. Sincerely, iStorage 

Andrew R.'s profile image
Andrew R. 
3 years ago

Has rats big ones 

Business response:

Hello Andrew. We are sorry to hear about your negative experience. While our team does all that we can to prevent pests, they will sometimes find ways to occupy units with food or units adjacent to ones containing food. It is for this reason that we ask our customers to not store any food items in their units and that any large appliances be appropriately cleaned out before being put into storage. If you have any other concerns, please reach out to us at customerservice@nsabrands.com. Sincerely, iStorage 

dequenceo l.'s profile image
dequenceo l. 
3 years ago

Yeah I did a wonderful job help me with everything keep it up 

Business response:

Dequenceo, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage 

AG Interior Solution L.'s profile image
AG Interior Solution L. 
3 years ago

Llevamos usando el Storage desde 2010 pero sus aumentos son demasiado y no hay forma que si uno paga por adelantado como quiera lo suben. Pagar por Parking tanto dinero mensual por un solo parking y teníamos dos =$600.00 mensual. BAD BAD BAD 

Business response:

Hola y gracias por tomarse el tiempo para revisar nosotros. Hacemos todo lo posible para mantener nuestras tarifas lo más competitivas posible y esperamos que nos brinde otra oportunidad para encontrar una unidad u opción de almacenamiento que se ajuste mejor. No dude en ponerse en contacto con nosotros en cualquier momento. Gracias, Southern Self Storage - Hato Rey 

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 297,308 reviews. 

When is NSA Storage open?

NSA Storage is closed now. It will open on Monday at 9:00 a.m.