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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Employee was rude and reluctant to help us.
Business response:
Dear Kambel, It appears that our manager was able to find you a storage unit that fits your needs. We apologize if your experience was anything short of excellent. Please feel free to reach us at 909-880-2211 to discuss any concerns. Regards, Universal SS San Bernardino
Horrible horrible nightmare storing my things here. Was forced to purchase renter’s insurance and when I went to move my things out October 1 st I found rats had gotten into my unit and pooped and peed all over my expensive sofa and tore it apart. I have gotten nothing but lip service from these crooks for over two months. I now am going to be forced to go to small claims court so I can buy a new sofa. I am 70 yrs old and on social security and not having a sofa in my apartment has been tough. Don’t ever put anything you tre... read more
Business response:
Dear Gretchen, We are sorry to hear that your experience at Carlsbad Airport Self Storage was not to your expectations. We currently have a pest control company service our facilities on a monthly basis. Unfortunately, they are not able to access occupied storage units unless the tenant is present. Please call the office at 760-930-8040 for an update on your Protection Plan claim. -Management
Didn't get hard copies of anything. Slow to get anything done. But fast as hell to take my money. If I'd had the time I'd of went elsewhere.
Business response:
Dear Daniel, Since we utilize electronic leases, we email all lease documents to our tenants. If you would like a printed copy, you are welcome to access your lease from your email and print it at home, or request a printed copy the next time you are in the office. We apologize if your rental took longer than expected. It appears that after you had rented a unit, you changed your mind as to the size needed. Our manager had to transfer your account to a new unit, and then delete the original payment from the system and apply ... read more
Your employee Carlos is a magnificent young man, very polite, helpful, and amiable. Everything is kept clean, but we have encounter a problem with your elevator, both time we were there trying g to unload 11/28 and 11/29 we were stuck i. The 2nd floor.the elevator would not go down we had to wait in there for 20 mins. The first time and 35 the second time. Pls.fix it. Thank you.
Business response:
Hi Victoria, We’re incredibly sorry for the troubles caused by the elevator. We’ve contacted the District Manager for this location and he’s confirmed that the elevator was serviced and repaired yesterday, 12/1. We’re otherwise so pleased to learn that your experience at StorAmerica 52nd St has been excellent. Thank you for sharing! Kind Regards, Management
I don't know what I would have done without Carlos help, he's such a helpful person, cheery, polite, and be curious. He help me with exactly the right size of storage i needed. Made recommendations. Just very,very helpful all the way around. Thank you Carlos your the best. That's coming from a 70 yrs.old lady who likes the way you treated me. Thanks again
Business response:
Victoria Acuna, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, StorAmerica - Phoenix 52nd
Office staff was very accommodating. Took me around to show me several sites before I signed up. The Office Manager, Ginger, was very knowledgeable and a pleasure to deal with.
Staff was very accommodating and took me around to see several sites before I signed up. The Office Manager, Ginger, was a doll and very knowledgeable.
Business response:
Tom, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, Southern Self Storage - The Villages
Dawn did a great job of showing me different spaces and explaining everything . Couldn't ask for more
You are not a Insurance agent you have no right to ask for proof will be reporting this company
Business response:
Hi Dulce, we take all of our reviews to heart and appreciate you taking the time to leave a review. Is there anything we can do to make this up to you? We would like to make things right if we can. If you’re open to this, please call us at (702) 766-0015 or send us an email. Thank you for your feedback and the opportunity to earn your business back, RightSpace Storage
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 270,802 reviews.
When is NSA Storage open?
NSA Storage is closed now. It will open tomorrow at 9:00 a.m.