NSA Storage

Christopher B. 

on Birdeye

5 years ago

I needed a storage with drive-up access that could also accommodate FedEx shipments. I was given a unit six doors down from the main entrance on the left side that’s easy for a delivery driver to find, and was allowed to use my corporate supervisor’s Credit card to pay for the unit, even though he was not on the premises. I appreciate businesses that can be flexible and accommodate the needs of the client! 

Vivian M. 

on Birdeye

5 years ago

I have 3 units at the banning site I have paid more $$ for same size unit and they have taken late fees only cash and I pay with my card none of the receipt notices or the 2 employees stories match also they are sending different notices to 2 different Gmail's my first 5x10 iv had for 2 years they have received payment every month but twice late iv paid up and they keep telling me I didn't pay only late iv asked for corporate## and they refuse this is being reported 

Ana S. 

on Birdeye

5 years ago

Stored with you guys a few years ago and wouldn’t think of going elsewhere. 

Richard S. 

on Birdeye

5 years ago

The call service was terrible. I dialed the number online for the facility I wanted to go to. Instead someone from a call center answered and took 20minutes to set up a unit because he kept setting up the wrong location. I gave him the address and he still messed it up. Thankfully the women at 1705 hurffville Rd in Sewell NJ was very understanding and very helpful. While there I had 3 phone calls from the other locations he also set me up a unit at... apparently everyone I told him he was setting up the wrong location he did... read more

Mary Q. 

on Birdeye

5 years ago

I rented the unit for a specific piece of furniture that was being upholstered and to be delivered on a specific day. I was very clear with the individual who helped me. I signed the documents, set-up the code, etc. He entered it into the system and I inquired about testing it and was told it was already in the computer with no issues. The following day the delivery was made and we couldn't get in. I called the office at a quarter till 6 with no answer. I left messages, no answer so the delivery returned to Ft Worth. I calle... read more

Jen D. 

on Birdeye

5 years ago

Rude employees no caring disgusting language used no understanding straight disrespect !!!!! 

Jeffery H. 

on Birdeye

5 years ago

In general you’ve done fine except I’ve been being overcharged since the first of the year when the rate drop took place I did not receive for some reason and did not realize it until a few days ago until I talk to the manger going to a bigger unit and it was cheaper than the small one I was paying for so it would be nice to get some credit to cover the difference for that 

Michele M. 

on Birdeye

5 years ago

The ceiling’s tile is falling down above my unit I worry that something with fall out on me. Also there’s nothing to hold the entry door open going in and out with my pails makes it hard if I have to keep setting them down to one the door. I was not told that everything would be done over the phone even after speaking to someone on the phone and receiving a text to confirm. So when I arrived and the door was locked I called the number on the notice and was transferred 3 times standing in the rain. I got in my car to answer t... read more

Armando C. 

on Birdeye

5 years ago

The representative in Mercedes Anna helped us sign up online. Even though the office was closed she guided us to obtaining a badly and urgent need for a storage room. Moving soon.