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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7298,413 reviews
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Richard Y.'s profile image
Richard Y. 
6 years ago

Keri, answered all my questions in a polite and professional manner. A great experience compared to other local storage facilities. 

Business response:

Richard, thanks for leaving us a great review. We take our feedback very seriously, and will work to ensure that you have the best possible experience. Sincerely, iStorage Brandon 

CLAUDIO DEL C.'s profile image
CLAUDIO DEL C. 
6 years ago

Friendly staff, only problem was the storage light does not work. 

Business response:

Hello Claudio Del, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, Move It Storage - Sunrise 

YELNICK V.'s profile image
YELNICK V. 
6 years ago

It's was good 

Business response:

Hello Yelnick, we take our customer feedback very seriously, and will work to improve as a result of your feedback. If you could reach out to us directly so we can get to the root of the problem, we would greatly appreciate it. Sincerely, iStorage Fort Lauderdale 

Angel Flores A.'s profile image
Angel Flores A. 
6 years ago

I haven’t had storage for a while and decided to try this place because it was conveniently in the area I live in. Unfortunately the company had just been changed to Move it storage but the employee did not understand the new system so it took him about an hour just to get me a storage room. 

Business response:

Hello Angel Flores, we are always working to improve our customer experience, and are sorry to see that we fell short. If you could reach out to us directly, we would love to try to make your situation better. Sincerely, Move It Storage - 6600 North 10th 

Eliza C.'s profile image
Eliza C. 
6 years ago

rent it the unit on Feb 3rd and i come 2 days after to find my unit still with your lock on it...not cool now i have to wait here in my truck full of my stuff for 15mins -20mins to see if you all can get a hold of a manager...and im wondering whats going to happen if you all dont get a hold of one!?!?!?!?!?!? 

Nicky W.'s profile image
Nicky W. 
6 years ago

Well, when I enquired over the phone, I was given a cuote so I made an appt but when I was there the guy had no idea of what I was talking about he had to call other places to help him it took over two hours to what could have taken thirty minutes. I don’t know if it was lack of training o the new system or what any way with somebody’s help it was finally done 

Steve A.'s profile image
Steve A. 
6 years ago

It took $5000 to get a good review rating I see. I think priding quality service to your tenants would be cheaper and work better. 

Business response:

Hi Steve, Thank you for your feedback. We are so sorry to hear about your experience. We'd like to discuss the matter further with you and see how we can make things right. If you give us a chance, we would like the opportunity to win you back. So, if you'd like, please call us at (951) 425-4011 to speak with a manager We look forward to the opportunity to make this up to you. RightSpace Storage 

Milece Shepherd K.'s profile image
Milece Shepherd K. 
6 years ago

Please know that company refuses their tenants money then sells their tenants property at auction. This is not something that needs to be allowed to happen. Speak up if you have been the victim of a wrongful lien and sale. There are alternatives to auctioning off a defaulted tenants life. Multiple options that result in more profit than the lien and sale returns. This place is dirty. Please help stop this disgusting storage war trend by refusing to rent from storage rental providers that practice in hasty auctions. Auctions ... read more

Business response:

Thank you for providing your feedback, Milece Shepherd. We set a high standard for ourselves and are truly sorry that our standard was not met. Please get in touch with us on (951) 425-4011 and we'd be happy to help you out. Thank you for the opportunity to make this up to you, RightSpace Storage 

Milece Shepherd K.'s profile image
Milece Shepherd K. 
6 years ago

Please know that company refuses their tenants money then sells their tenants property at auction. This is not something that needs to be allowed to happen. Speak up if you have been the victim of a wrongful lien and sale. There are alternatives to auctioning off a defaulted tenants life. Multiple options that result in more profit than the lien and sale returns. This place is dirty. Please help stop this disgusting storage war trend by refusing to rent from storage rental providers that practice in hasty auctions. Auctions ... read more

Business response:

Hi Milece Shepherd, Thanks for reaching out to us. We are so sorry about your negative experience. Any opportunity to help rectify your situation would be greatly appreciated. We encourage you to speak with someone on our team regarding your concerns, please call us at (951) 425-4011 or send us an email. Thanks very much. We look forward to the opportunity to make this up to you. RightSpace Storage 

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 298,413 reviews. 

When is NSA Storage open?

NSA Storage is open now. It will close at 5:00 p.m.