Numotion

Heather S 

on BBB

7 months ago

I've been without a chair now for a year! They will not return calls and conduct very poor business. 

Edna C 

on BBB

7 months ago

Everyone beware of this company they have a person named **** working for them that blatantly lies to sell a chair for $88,000 to my husbandhe should be ashamed. The whole company should be ashamed of yourself. This is not the end of this we are planning on suing! They brought a chair out here did not even measure my husband or our home had a PT online, which is totally unprofessional. The chair does notfit him. Put three holes in my wall. They better get it fixed. Stay away from this company. Its a scam. 

Wanda C 

on BBB

7 months ago

I gave this a one star but should be none. Our insurance said we had to deal with *********, we had always had Hoveround and they were great. In 6 months time the bolts that held the seat back up broke almost throwing my husband in the floor. I was able to catch him. Then after that it just stopped in the yard and I had to rescue him with the golf cart. Both times the repair wait was 2 to 3 WEEKS He had polio and cannot walk or stand at all. These people do not care, they just want their money. I will never buy from them aga... read more

J. C. 

on BBB

7 months ago

If there was an option for 0 stars, I would click on it. I am a provider for healthcare services in the ** Piedmont Area. Ive tried using Numotion on 2 occasionsthe first was awful and the second was disastrous. They expect the providers to do all the leg work. They are ambulance insurance chasers and recommend equipment to individuals and parents of children without first discussing the patient needs with their providers (yet they still try chasing down medical necessity paperwork from the provider). Also, poor customer ser... read more

Josh C 

on BBB

7 months ago

If there was an option for 0 stars, I would click on it. I am a provider for healthcare services in the ** Piedmont Area. Ive tried using Numotion on 2 occasionsthe first was awful and the second was disastrous. They expect the providers to do all the leg work. They are ambulance insurance chasers and recommend equipment to individuals and parents of children without first discussing the patient needs with their providers (yet they still try chasing down medical necessity paperwork from the provider). Also, poor customer ser... read more

Esther E 

on BBB

8 months ago

Numotion is doing everything to prevent my husband from getting his wheelchair. Now I am told that they can't finish the order because he is in the hospital for aspirational pneumonia. This is caused by not having a proper wheelchair to sit in which he needs to do for 2 hours after each stomach feeding. The loaner we have is so uncomfortable, he cannot use it. 

Tiffany T 

on BBB

8 months ago

I am in a wheelchair and numotion is constantly denying my request for repairs due to bugs that got in my chair and my father exterminate my chair with pesticides and pressure washed my chair at the car wash and everything numotion still denies my request for repairs. I moved to another apartment to move away from the bugs numotion still denies my repair request. 

William P 

on BBB

9 months ago

Im set up on a payment plan and not only are they making me pay for faulty parts (Casters) that should have been under warranty they have cancelled my order 3 times for non payment! Im still on a payment plan!! I will definitely be asking my new insurance provider for an alternative solution and I would not recommend doing business with these crooks. 

Darrell P 

on BBB

9 months ago

Every time. Every time I have a need for wheelchair repair, Numotion takes an unusually long time process my request, get insurance approval, order the part(s), and schedule the repair. Sometimes it takes weeks. Sometimes months. This is my only means of mobility. Their mismanagement, or purposeful negligence should be criminal because it directly affects my health and well being.