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Numotion
- Professional Medical Supplier
- Taunton, MA
About this business
Numotion is the nation’s leading provider of Complex Rehab Technology (CRT), improving the lives of people with disabilities by enabling them to actively participate in everyday life. CRT is medically necessary, individually configured mobility products and services, including manual and power wheelchairs, designed to meet the unique medical and functional needs of individuals with significant disabilities and medical conditions to provide them with greater independence.
Location details
300 Myles Standish Blvd., Taunton, MA, 02780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service ever! Expect no calls for anything! They do NOT care about their customers. They have no problem sending a bill, but DO have problems talking to their customers. *************** only helps with ********** items...he told me himself, when he delivered a multi thousand dollar power chair to my mom. Not happy with them at all.
Numotion is *****. The service is not good and they filed incorrect expense claim.
This is the email I had to send to this company and called the next day to find out they hadn't even shipped the catheters out!To Whom it may concern, Unfortunately I ran out of my catheters supply due to the poor customer service from ********************** this week, I called on Thursday (Jan 11) to confirm I was running out and could you guys send the next shipment out one or two days early.The representative stated that might be possible based on the insurance qualifications which is understandable. My order normally goe... read more
Very poor service after receiving my powered wheelchair. In my actual experience.I'm 65 and a c67 quadraplegic for 35 years now. Around April or may 2023 i develop problems with my 2 year old powerwheelchair. The controller needed replacing.It took 6 months for that.During that time my battery had died. They order batteries.it took 2 months. But once it got to there store, they don't have a tech available for the last 2 weeks to come install them.Bottom line they don't provide temporarily wheelchairs.So for 7 1/2 months i wa... read more
STAY AWAY!! NuMotion has an F rating with the BBB. I could not find a single good review regarding this company. The high pressure, over-priced, and predatory tactics are unethical especially given the vulnerable population that they are supposedly helping. They are a middle-man and up-charge what you can purchase elsewhere for less money. My loved one had not even been in the nursing facility for 6 weeks before he was told that his only option for an electric wheelchair was to use NuMotion. As a long time nurse, and Directo... read more
My experience and personal opinion about the management and customer service of ******************************************* since I had my right leg Amputated, making me a bilateral amputee, on November 17, 2021. I finished Rehab at the ***************** on December 5, 2021. They had set up an appointment for me to meet with a Numotion salesman at Rehab. The salesman was very helpful.My new wheelchair was delivered on February 21, 2022. In October of 2022, my wheelchair needed a repair. It took a month to get the part in and... read more
A technician was rude, unprofessional and insulted me during service on my powerchair. Instead of addressing the issue with the employee they refuse to fix my broken powerchair. I am a homeless paraplegic. My chair is my only access to being human and Any mobility.
************** 9/5/23 I have done business with NuMotion for many years and have had the best experience until this year! I received a new chair around June or July and it is falling apart to the point that I am afraid to use it. I have started to use my old chair less than one month after I received my new one. I have called twice and when I went to see the Doctor on August 11, 2023 who requested the chair she wrote an important memo to them and I have received no phone calls to date. I think I understand why their service ... read more
Ive been using ************* for several years. I havent had any problems until my new chair. Trying to get an appointment with permobil for anything in ******** **** is out six weeks in home if I can find a ride to get me there its several weeks on a couple weeks only. The problem with permobil repair is I live in my chair and I cant do without it but I have no means of getting it fixed quickly anytime Ive called. They dont even have a service contract available for someone to come out to fix my chair. I highly recommend no... read more
Frequently asked questions about Numotion
How is Numotion rated?
Numotion has a 3.9 star rating with 400 reviews.
When is Numotion open?
Numotion is closed now. It will open tomorrow at 8:30 a.m.