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Oilstop Drive Thru Oil Change

4.6

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Location details

4202 W Ina Rd, Tucson, AZ, 85741, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:30 p.m.
Tue7:30 a.m. to 6:30 p.m.
Wed7:30 a.m. to 6:30 p.m.
Thu7:30 a.m. to 6:30 p.m.
Fri7:30 a.m. to 6:30 p.m.
Sat7:30 a.m. to 6:30 p.m.
SunClosed
4.61,263 reviews
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Nathan R.'s profile image
Nathan R. 
rating
6 months ago

These guys really take forever. It's a lot of unnecessary walking around. Spending too much time away from You and your vehicle. I felt like I was waiting forever for the most simple things to get done. Going back and fourth between customers instead of having 1 person assigned to every vehicle. You're gonna be here for a while and I kid you not I was waiting for maybe 45 minutes just to get into the bay and I was 2nd in line. In the bay was no different. Lots and lots of jumping around with no purpose. 

Business response:

Nathan, we’re sorry for your experience, and we appreciate your feedback. Our goal is to always serve our guests well, and we missed the mark for you. Please email us at guestservices@oilstopinc.com, and we’ll work to resolve this. 

P N.'s profile image
P N. 
rating
7 months ago

Was a long wait for 2 vehicles in front of us. Seemed competent & fairly polite for being a hot day. My concern is next day my fuel sensor light came on & then the engine light came on. Waiting to get in for check but seems odd coincidence for a jeep that has always ran great. Will update with results 

Brit V.'s profile image
Brit V. 
rating
a year ago

Absolutely obnoxious person named Kenny or something like that answered the phone and based of this interaction alone I would never take my car there but to top it off their prices are OUTRAGEOUS $65 on my incredibly old car when I can get it for $25 elsewhere. 

Business response:

Brit, we’re very sorry for your recent experience. We always aim to provide excellent service and truly value each guest. If there's anything we can do to improve your visit or make it right, please don’t hesitate to reach out to us at guestservices@oilstopinc.com. 

Wayne K.'s profile image
Wayne K. 
rating
a year ago

Fast and caring service. I like that they show you how dirty your fluids are. Then, give you the opportunity to make a good decision. 

Joseph M.'s profile image
Joseph M. 
rating
a year ago

Very professional and easy to communicate with. The auto shop across the street quoted me over double what Oilstop did to change my transmission fluid. My service was completed in less than 15 minutes and I was even offered a cold beverage multiple times in that time. Huge shout out to the entire team, thank you so much! 

Matthew W.'s profile image
Matthew W. 
rating
a year ago

I am giving four stars for several reasons, 1) they were quick to great me, 2) offered a beverage (never had an oil change place do that), 3) put protective coverings over the car, 4) checked all tire air pressures, and 5) lubed all hood and door hinges. I am docking one star because they asked to check the cabin air filter. I let them, it was definitely dirty and need to be replaced. They said they would replace it for an additional $50. This particular filter cost $26. It took me literally 30 seconds to replace it, definit... read more

Danielle A.'s profile image
Danielle A. 
rating
a year ago

amazing service. The employees did not oversell any extras. Tire pressure, window, cleaning and other services provided with oil change. Plus $15 off coupon. 

Holly S.'s profile image
Holly S. 
rating
a year ago

I needed an oil change, and due to my schedule, and appointment with my regular guy would not work. I cringed at the though of the "other' oil change place, so I tried Oil Stop. I was pleasantly surprised. You stay in your car, and they put towels on your car so they do not get oil or such on it. They also offer AC piped in to the car while you wait. Of course they try and up sell, I expected that, but they were not too pushy. I am still waiting for an email receipt , however for a synthetic blend oil change, I was ok with t... read more

V. M.'s profile image
V. M. 
rating
a year ago

This has gotta be the best car service I've ever received. Michael and Jalyn helped me when I went, they were very polite and thorough. They consistently updated me through all the steps and explained things I didn't understand. They offered my passenger and I complimentary drinks and cold air in my vehicle while we waited with the engine off. Price wasn't bad either, and they didn't pressure me into paying for anything I didn't want. I will definitely be returning! 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,263 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 7:30 a.m.