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4202 W Ina Rd, Tucson, AZ, 85741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 7:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
I have been an OILSTOP customer for 4 + years...always loved their friendly/professional service but I purchased a new Nissan Rogue and after 2000 miles took it in the Tucson oilstop for a synthetic oil change....what a negative difference. Everyone seemed new, not friendly at all , and they did not seem competent at the service .....took me 1hr 25min to get service completed. Sorry to say, back to The Walmart on Cortero Rd. Their service is actually better sorry to say, and less that 1/2 the cost for synthetic. The employee... read more
Business response:
Jerry, You are correct in your assumption that our Tucson Oilstop has many new staff members, and we certainly apologize for your less than excellent experience. Our young staff will soon be up to speed on their tasks, but until they are, they will likely be slightly slower (very concerned about making mistakes), and due to being nervous, they are probably not smiling as often as they should. If you can recall your first job, we hope you can understand. We do hope you’ll decide to give our young staff another chance when you... read more
First, I have to make it known that it may cost you less money to go to Walmart, but you absolutely get what you pay for. I've taken my van here a few times and the service has always been good and quick, but last week it was more than that. I am 7m pregnant and was headed out of town. While I was running errands with my toddler, my van's oil life notification popped on and I came here. They serviced it as needed, but when it was time to start the engine and roll out of there, my battery was dead. They tried a few times and ... read more
Business response:
Thank you, Elizabeth, for this great review and for trusting us with your van! Please take advantage of our free tops of all your van's essential fluids between services. Just pull up to the front of the store, and someone will drop what they're doing to assist you. In the meantime, we'll look forward to serving you again!
I've been bringing my four cars to this place for more than 20 years. I describe the place to friends as a Jiffy Lube that has been taken over by the Marines. The manager is always smiling and friendly. The whole staff is great. Well run! A shout out to Jessie, who got my windshield cleaner that it's ever been since it was new.
Business response:
Thank you, Chuck, for this great review and for trusting your vehicles to our Tucson Team! We'll look forward to serving you again!
Everyone was very friendly! We were in a rush so even while feeling a little impatient, their happy attitudes were contagious! I'm not a car person and figure they have to ask about multiple things but never felt pressure to do anything. Any question they answered honestly! I'm glad we chose to stop here during our road trip. They also offered free drinks which was nice.
I live in LA but I always schedule my oil changes for when I frequently visit my parents in Tucson. The Mariana, AZ location is the only place to go. They are outstanding. Friendly, knowledgeable, no pressure. I've never had a single negative thing happen in the years I've taken my car there.
Business response:
Thank you, Hannah, for trusting your vehicle to us for so many years now. We'll look forward to serving you again!
We drove up and we're greeted by Damon very friendly and kind and nice they always offer a beverage! And Caiden assisted us he was so nice and cool very easy to talk to. I love that this place shows you everything about your car instead of a dealership that takes your car and then wants you to upgrade all these things. They showed me on the spot my filter and my pressure cap and everything and gave me the option and prices to fix things/replace things. I will definitely be coming back and prices are pretty fair!
I've been taking my vehicles to this location for at least 15 years. I've had six Toyotas, to include my latest, my 4Runner, my pride and joy. Kenroy and Kat are amazing! There are closer, and cheaper places, but nowhere in Tucson matches the professionalism and efficiency of this Chevron Oilstop. Kudos to the entire team. You guys have my business until my dying breath. I'm the founder of the Tucson 4Runners, and I'm always singing their praises on our Facebook page. Jim J. Martin Harris Photography www.JMartinHarris.com Tu... read more
Business response:
Jim, thank you for the amazing review! We agree, Kenroy, Kat and the rest of the team are excellent!
I just want to say that reading the reviews helped me decide to go for a quick oil change. There were a lot of negative ones, but reading them only confirmed they aren't car people and don't know too much about cars in general. Please note that this is a place for quick and easy oil change. If you want more than that expect to pay for it. They will go through their schmeal because as a corporate company they have to. Be considerate. It's their job and usually person doing talking is new. (Maybe because I work in service indu... read more
No idea whether or not they do good work because when I called about a synthetic oil change, they quoted me $120.....WTF???? And they'll try to say that the cost "for the area" is reasonable. Whatever. You can get the same thing for less than half that elsewhere. Might do good work, but it'll never be for me, not when they're gouging people during one of the toughest recessions in recent history. I would STRONGLY recommend finding somewhere else... unless you just love wasting money. They should be ashamed.
Business response:
Hey Kevin, we are sorry that our prices were higher than expected. We use top quality oil and filters and provide a full 33 point service on your vehicle as a part of every service. We appreciate your feedback though!
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,109 reviews.
Oilstop Drive Thru Oil Change is open now. It will close at 5:30 p.m.