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Old Republic Home Protection
About this business
While you’re building a lifetime of memories, we keep your home protected with comprehensive home warranty plans. Since 1974, Old Republic Home Protection has helped safeguard over 6 million plan holders from the high cost of home system and appliance breakdowns. When a covered item fails, we’re here for you.
************** delivered with stated terms. All service providers have been excellent in terms of diagnosing and fixing the problem, communication, and respect for personal property.
Excellent people when filing a claim. Quick and prompt service from their vendor. Issue was resolved as quick as possible.
Aunque me ha tocado esperar mucho en el telfono para que contesten, con excepcin de una vez, todas las otras personas me han atendido muy bien, y el mismo da he recibido respuesta de los tcnicos.Puse 4 estrellas, por que la persona que me atendi mal, no debera trabajar en servicio al cliente
Old Republic contacts vendors/service companies right away. We've had good experiences with the recommended companies. They are helpful and dependable with the whole process.
Prompt and attentive claims department and customer service. Very satisfied. ( furnace replacement )
Don't even think about using this Disgusting, Horrible, Company.I have the Gold Service.If you call them and say that you are a new customer, they will pick up the phone immediately.If you are one of the unfortunates. like me, who actually subscribed and paid for their service, you will be placed on forever hold. (For me it was 2 hours and 29 minutes of listening to elevator music) That was only one time. I made 4 other calls to put a claim in.The claim was denied because I finally used my own workers. I did that because eve... read more
This company is not great. I called to submit a concern that the ** company they used keeps coming out and not fixing the issue only for Old Republic to keep charging us $100 for each time this company comes out. The agent, not wanting to hear my complaint just hangs up on me. Mind you, every call to them takes 45m-an hour to get to an agent. Weve been without air conditioning not for 3 months while we wait for the same company to come back and forth to say yeah its broken. Ill come back next week and check again Ill never u... read more
This company is deceptive and fraudulent. It says everywhere on their website and marketing brochure that claims can be submitted on their website portal 24/7. This is deceptive. After my 30 day waiting period, I attempted to access the portal and there were no options to submit claims. When I called in to ask, I was told there was an additional waiting period (so now 60 days?!) to submit on the website. The customer service women was incredibly rude and condescending. I cancelled my policy and submitted a complaint with the... read more
Im extremely disappointed in ORHP and their deceptive, exhausting claims process. After two years of repeat AC issues, including three refrigerant leaks, their technician finally acknowledged our system (evaporator coil and condenser) needed replacing. Yet ORHP refused to cover the full repair, instead demanding $1,050 in non-covered charges including items that are clearly covered under our Silver Plan.We asked for written documentation citing what page or exclusion supports these charges nothing. Multiple calls, emails, an... read more
Frequently asked questions about Old Republic Home Protection
How is Old Republic Home Protection rated?
Old Republic Home Protection has a 3.5 star rating with 6,788 reviews.
When is Old Republic Home Protection open?
Old Republic Home Protection is open now. It is open 24/7.