Old Republic Home Protection

George B 

on BBB

7 months ago

This company and its services providers have left my family without a water heater for over 6 days now. The best part is there has been no follow up from anyone and they have ultimately ruined our Thanksgiving holiday. 

Jeronimo L 

on BBB

7 months ago

I just bought a house and it came with this "Insurance" I had to call them for 3 simple things, each time you schedule a service you have to pay $100 the first guy showed up (not the most kind person) but thats not on the insurance company, the thing is, the guy was not the specialist for the thermometer I wanted to fix so he had to reschedule for a second visit. Second guy showed up and said that it was possible to change the thermometer but after he went up to check on the machine said that there was a wiring problem so in... read more

Steven T 

on BBB

7 months ago

I have over 15 properties with the Old Republic Home Warranty Policy for many years. It appears to me that the quality of the providers contracted by OR have been very incompetent. The "random" assignment of a contractor to respond to a service request is often time money wasted. Of course, OR claims that they want to give their contractors equal chances to get jobs assigned. Unfortunately, I get the bottom of the barrel most of the time and wasting $110 for each call. I have a dryer service call on 11/6 and it is 11/27 as o... read more

Thom L 

on BBB

8 months ago

I do not recommend this company to anyone. I spent 6 hours on hold, and spoke with multiple assistance providers, all who had a different take on the procedures to use local providers. We have been with them for more than 5 years. Each time we attempt to utilize our policy we have gotten the run around, oven, dishwasher. Recently, as of yesterday, 11/20/2024 we needed to replace our hot water heater. We were given contractors from the ORHP's list to remedy the problem. We researched each of the companies and found that of th... read more

Mary C 

on BBB

8 months ago

This company absolutely *****. They are not worth the paper they are written on!!!! 

Frank G 

on BBB

8 months ago

Not good at all. For an emergency plumbing problem had to wait 4 days.Old Republic had my wrong email address and I couldnt contact the plumber. The problem resulted in having to call a mold and water remediation company to replace flooring and some drywall. Tenements have to move out and home insurance is spending thousands of dollars to fix the house. I have to pay a high deductible. 

Curt P 

on BBB

8 months ago

BLUF: Cancel this can get your money back. If someone purchased for you cancel and get the money.Warranty was purchased buy the seller of our house. When we moved in had a leaking dish washer. Home inspector cleared it and said it was fine. In the home warranty documentation it says they may cover issues that were not known to the home inspector, seller, or buyer. When called they said they May but they wont. Said I didnt understand what was reading. Immediately canceled and got the money back. Recommend if this was purchase... read more

Sabrina G 

on BBB

8 months ago

Im still dealing with my bathroom plumbing issues for over 3 months. J&l plumbing was horrible and the worst I ever dealt with since Ive been a customer of **********************. 

Denise J 

on BBB

8 months ago

I am trying to file a complaint with the better business bureau. I had home insurance with a previous company and they wouldn't replace since it wasn't leaking though ********** started leaking after the hurricanes. New insurance with Old Republic and paid the $100.00 to the plumbing company which criticized the "piping" to the water heater, though rusted said I could use it, but it did need to be replaced. They spent more time taking pictures and criticizing the "handyman" plumbing to the hot water heater. They said the plu... read more