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Old Republic Home Protection
About this business
While you’re building a lifetime of memories, we keep your home protected with comprehensive home warranty plans. Since 1974, Old Republic Home Protection has helped safeguard over 6 million plan holders from the high cost of home system and appliance breakdowns. When a covered item fails, we’re here for you.
THE WORST EVER. Had this company for over 9 years. Never a problem. This year is the worst. Three weeks and still waiting for my dryer to get fixed. Price of membership higher and awful customer service. I us to refer this ********************** to all my real estate friends for the new home owners... NOPE NO NEVER. The company they hired to find contractors is not any better. Sad No star here. Not worth one star but its making me a star.
If I could give Old Republic Home protection zero stars, I would.I purchased my home just one week ago, and within days, my **** system completely failed. I filed a claim through Old Republic thinking this was exactly what a home warranty is for. Instead, I was met with an infuriating mess of delays, finger-pointing, and ultimately, denial.Old Republic sent out a technician who allegedly told them the **** issues had to be pre-existing before the salesomething that supposedly voided my claim. However, when I contacted the te... read more
I live close to the headquarters, purchased a vacation home ~200 miles away. The washer was broken with water leaking, the drier would run for 1hr, 40min of cold air blowing, contacted Old Republic and was told You need to locate someone and pay them for inspection/repair. This was 1 of several issues, OR fails to assist! I phoned the *** was advised a manager would take my call, the agent refused to identify herself, lied and placed my call into a phone cue! This company has been 100% useless, dishonest and a waste of money... read more
The customer service is terrible along with charges and repairs. I reported a malfunctioning refrigerator June 2 almost 9 weeks ago. It is still not working and the offer is we can give you 475 or we can fix it with no time linit with regards to actually have it fixed. This was after being on hold for over an hour. I asked to speak with a supervisor. I was told the following morning a supervisor would contact me. No contact, no email to ask again my only choice is to wait on hold for another hour to speak with someone that h... read more
I paid for the Brat plan, choosing the most expensive option they offered. I submitted a request for my washer and dryer. The dryer was left in the middle of the hallway, and the technician said that was the only way it would work. As for the washer, they have come three times, and it is still not working. Every time they come, they claim its a different ********* they want to send someone again to fix it, and if I choose to replace the equipment, they are only offering me $200, which is nothing considering the service reque... read more
I reported an issue with my AC to Old Republic Home Warranty. Despite their assigned technician coming the next day and noting that several parts needed replacement, there was no further progress. Old Republic kept saying they hadnt received the technicians report even after we waited two more days. The lack of communication and urgency has been extremely frustrating. With extreme summer heat, no working AC, and no clear updates or resolution in sight, we were ultimately forced to find our own solution and replace the entire... read more
I reported an issue with my AC to Old Republic Home Warranty. Despite their assigned technician coming the next day and noting that several parts needed replacement, there was no further progress. Old Republic kept saying they hadnt received the technicians report even after we waited two more days. The lack of communication and urgency has been extremely frustrating. With extreme summer heat, no working AC, and no clear updates or resolution in sight, we were ultimately forced to find our own solution and replace the entire... read more
I paid for the Brat plan, choosing the most expensive option they offered. I submitted a request for my washer and dryer. The dryer was left in the middle of the hallway, and the technician said that was the only way it would work. As for the washer, they have come three times, and it is still not working. Every time they come, they claim its a different ********* they want to send someone again to fix it, and if I choose to replace the equipment, they are only offering me $200, which is nothing considering the service reque... read more
Don't even think about using this Disgusting, Horrible, Company.I have the Gold Service.If you call them and say that you are a new customer, they will pick up the phone immediately.If you are one of the unfortunates. like me, who actually subscribed and paid for their service, you will be placed on forever hold. (For me it was 2 hours and 29 minutes of listening to elevator music) That was only one time. I made 4 other calls to put a claim in.The claim was denied because I finally used my own workers. I did that because eve... read more
Frequently asked questions about Old Republic Home Protection
How is Old Republic Home Protection rated?
Old Republic Home Protection has a 3.6 star rating with 7,207 reviews.
When is Old Republic Home Protection open?
Old Republic Home Protection is open now. It is open 24/7.