Omaha Steaks

Allen P 

on BBB

2 years ago

Allen P. My online order was not exactly what I received but the customer service rep was very helpful and my situation was handled quickly, efficiently and satisfactorily. The ribeye filets are delicious, very tender, juicy and tasty. I will be ordering more. 

Jay L 

on BBB

2 years ago

I received a gift box for Christmas. When it arrived, the styrofoam cooler was damaged. The dry ice package keeping the meat frozen was intact, but I could not be sure that some of the packages had not thawed in transit. I called customer support. They were open on the weekend and returned my call. They told me to keep the gift box, and that a new replacement box would be shipped ASAP. I am a satisfied customer. 

David'/ C 

on BBB

2 years ago

First buy In a long, long time so far have enjoyed the meatballs which are trulyou need.//' 

Jewell H 

on BBB

2 years ago

Yes a bit pricy. Beef/steaks are great and better be for the price! Rest I've tried was good. Custom service sucks!! Don't ask for the delayed Christmas delivery, they'll ship ahead anyway! Shouldn't offer it if they aren't going to honor it!!! 

Sandra M 

on BBB

2 years ago

Have eaten Omha steaks for more years than I care to mention, there is no question their meats are great! I want to point out the desserts. I cannot say enough about the Chocolate Lava Cake I just tried. If you like flourless chocolate cake in high end restaurants---you will love this dessert. I often choose a restaurant because of their desserts. So I ordered all of Omaha's desserts to taste test and I cannot say enough about my first test. Great to serve at a dinner party--a few raspberries on top with whipped cream on the... read more

Daniel M 

on BBB

2 years ago

As of today based on previous orders and their customer service response, I give them a 4.9 star. Nobody is perfect. But the company stands by their products, including packaging and delivery 100%. Dan M., ******** ** 

Ken W 

on BBB

2 years ago

I have to admit that for years I have been skeptical about ordering steaks/meat online and having them shipped in. My fear was that I would be sacrificing for the tenderness of a local steak from my butcher or fine steak house. Just being honest. I sent my first box to my son this past week and they tried the filet mignon the next day (Friday 10/20). BOTH my son and daughter-in-law texted me and my wife and told us it was the BEST steak they had ever eaten! Even better than their top fancy steak house over in Huntsville, Al.... read more

Frank S 

on BBB

2 years ago

We have enjoyed Omaha Steaks products and like to share them family, especially those living far away. I recently placed an online order for my daughter in Texas and somehow it got misdirected. I called customer service and was fortunate enough to get Patricia who was happy to listen to my concerns and explanation. She offered me the options available and we were able to correct the error. She didn't concentrate on who was at fault but on how to fix it. Thanks Patricia for your help and understanding. 

Thomas T 

on BBB

2 years ago

I have ordered Omaha meats for over 20 years and have always been happy with the quality. Every shipment has arrived frozen solid and they have fast shipping. The quality is as good or better than I can get at local butcher shops. I can buy cheaper else where but the quality wont be as good as Omaha meats. I guess you really do get what you pay for and this company takes the quality of their meats seriously.