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Orlando VW South
- Car Dealers
- Orlando, FL
About this business
Location details
1406 W Sand Lake Rd, Orlando, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
excellent service, very professional, great people!
Like always roger and his team, doing the best job taking care of my touareg they even washed it a big plus
I would not recommend to purchase a vehicle there
Business response:
We're concerned to hear you wouldn't recommend us. Your feedback is valuable and we'd like to understand your experience better.
I strongly regret purchasing my vehicle from Orlando Volkswagen South. My experience has been extremely stressful and disappointing from the very beginning. I purchased a 2022 Volkswagen Tiguan on April 14, and within days the vehicle began having multiple serious issues, including: * Check engine light repeatedly turning on * Vehicle jerking and losing power while driving * Brake/ABS concerns that made me feel unsafe * Trunk malfunction issues * One key not working properly I took the vehicle to AutoZone for a diagnostic, w... read more
Business response:
We recognize how upsetting it can be when expectations surrounding a vehicle purchase and follow-up support are not met. Our goal is always to provide transparency, dependable vehicles, and responsive assistance throughout the ownership experience, and we appreciate feedback that helps us improve. We value every customer interaction and remain committed to addressing concerns with care and professionalism. Please reach out to Kyle Nunez at KNunez@vtaig.com so we can discuss your experience further.
Before service they give us information and then after you decide not to get it done then they change attitude
Business response:
We believe every customer should receive the same level of professionalism and respect regardless of the services they choose to approve or decline. Our team aims to provide clear recommendations while supporting customers in making decisions that best fit their needs. Feedback like this is important as we continue working to improve the overall service experience. Please reach out to Deven Deman at DDeman@vtaig.com.
Not very friendly staff, except the management. While they were able to complete the work on my vehicle, the overall customer service left a lot to be desired. Customer service is just as important as the quality of the work, and in this case, it fell short.
Business response:
We value your feedback and recognize how important a welcoming and respectful environment is throughout every interaction. While we're glad the work itself met expectations, we aim to provide a consistently positive experience from start to finish. We will continue reinforcing our commitment to attentive and courteous service across our team. Please contact Deven Deman at DDeman@vtaig.com so we can better support you.
Frequently asked questions about Orlando VW South
How is Orlando VW South rated?
Orlando VW South has a 4.3 star rating with 6,212 reviews.
When is Orlando VW South open?
Orlando VW South is closed now. It will open at 7:30 a.m.