Orlando VW South

4.3

Car Dealers
Orlando, FL

About this business

Automotive Car Dealers

Location details

1406 W Sand Lake Rd, Orlando, FL, 32809, United States

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Weekday	Schedule	Status
Mon	7:30 a.m. to 8:00 p.m.
Tue	7:30 a.m. to 8:00 p.m.
Wed	7:30 a.m. to 8:00 p.m.
Thu	7:30 a.m. to 8:00 p.m.
Fri	7:30 a.m. to 8:00 p.m.
Sat	7:30 a.m. to 8:00 p.m.
Sun	11:00 a.m. to 7:00 p.m.

4.35,420 reviews

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2020 VOLKSWAGEN TIGUAN SE/SEL 4MOTION Owner

a year ago

No me fui muy satisfecho ya que no me colocaron el forro de la batería

2022 VOLKSWAGEN ATLAS CROSS SPORT SE Owner

a year ago

Terrible service. Terrible communications. We were given the runaround on what the issues were. Management was fallacious and careless. Overall terrible experience.

Business response:

We are sorry for your experience and look forward to speaking with you to understand the situation better and make it right. Since we are not able to locate your identity, please reach out to us at 407-541-4447. Your satisfaction is our top priority.

2024 VOLKSWAGEN ATLAS SE Owner

a year ago

I had to take the car there four times for them to determine how to fix the AC. At the end they had to call corporate for guidance. On top of this, I had to pay for the rental car, so they could keep car for three days. The guys that work with your case do not even call you and he had the nerve to get upset when , after three visits, I exploded. The manager refused to speak to me , eventhough I requested to speak to him. The whole service department is a mess. The whole dealership is a mess

Business response:

2022 VOLKSWAGEN GTI S Owner

a year ago

Service advisor was adamant about something, he ended up being wrong Techs forgot to hook a sensor plug

Business response:

2021 VOLKSWAGEN ID.4 FIRST EDITION Owner

a year ago

Dealership refused to do safety inspection for safety issue with airbags (even though I had an appointment) and allowed me to drive an unsafe car off the lot. Manager was rude.

Business response:

The team at Orlando VW South never refused to look at your car, we asked that you leave the vehicle to give us enough time to properly diagnose the problem. Thank you for your feedback.

2016 VOLKSWAGEN JETTA SE Owner

a year ago

They decided to kept my car at thier shop for overnight without any notice , and they overcharge me without any previously communication .

Business response:

Thank you for taking the time to share your recent experience at Orlando VW South. We would like to investigate this matter further and ensure a fair resolution. At your earliest convenience, please contact Luis Miguel directly at lperez06@vtaig.com. We appreciate your patience and understanding. Thank you for bringing this to our attention. Sincerely, The Orlando VW South Team

2013 VOLKSWAGEN JETTA GLI Owner

a year ago

Deceptive marketing practice, be aware !!!

2022 VOLKSWAGEN TAOS SE Owner

a year ago

Did not receive any help to fix my car. My car is not even two years old and I have a lot of issues with a new car.

Business response:

Hi there, we're sorry to hear about the issues you're experiencing with your car. Please reach out to Shannon Ashford at sashford01@vtaig.com so we can assist you in resolving these matters.

Steven R.

a year ago

Went in to fix an issue that I went in their shop to fix multiple times while under warranty and now that I'm not under warranty I had to go back in to fix the same issue and had to pay $1,200 to fix it. Suspiciously convenient for them that they were able to fully resolve the issue when I had to pay instead of when it was under warranty

Business response:

Hi Steven, we're sorry to hear about your experience. We strive to provide quality service to all our customers. Please reach out to Shannon Ashford at sashford01@vtaig.com directly so we can address your concerns and hopefully make things right.