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Orlando VW South
- Car Dealers
- Orlando, FL
About this business
Location details
1406 W Sand Lake Rd, Orlando, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Nobody check for the maintenance based on mileage. Last time I had to ask for a spark plugs replacement that had to happen at 40.000 miles and it was at 80.000 miles. Nobody told me at 80.000 miles it is when the time belt has to be changed. Why?
The interior of my car was full of animal feces when I picked it up. Disgusting.
I look into the vehicle thru carguru and also the print me out a copy of the carfax which both indicated there was no previous accident. Unfortunately, after I signed all papers and getting ready to drive off with the vehicle I noticed an issue with the paint which indicates that the vehicle was involved in an accident. And, the same day I got home, I went back in carguru then all of sudden it showed that car was indeed involved in an accident. Needless to say, I got screwed.
Business response:
We're truly sorry to hear about your experience, and we apologize for any inconvenience you've faced regarding the undisclosed accident history of the vehicle you purchased. At our dealership, transparency and honesty are of utmost importance to us, and we take any such concerns seriously. We would like to investigate this matter further to understand how this oversight occurred and ensure it does not happen again in the future. If you could provide us with more details about your purchase, such as the date of purchase, the ... read more
I have taken the car the last 4 times and you do nothing and I always continue with the same mechanical failures because you say that everything is fine and that the failure does not exist. You recently told me that you changed a part due to a failure to shut off the car and my car keeps shutting off when I'm on my road (forward and reverse) I would like to know if I have any kind of warranty for this. Before the warranty of my car ended I took the car to you 2 times because I heard noises when crossing, you told me that you... read more
Was given wrong information and was made to wait over 6 months for a warranty repair. The actual repair was poor, on receiving my vehicle after the repair , there were greasy fingerprints on the vehicle fabric and the repair was done wrong and poorly. They had to take the vehicle and redo the work. I could not be more disappointed in both their service and quality. I even asked for the manager and no one cared. One star is too generous
Horrible once again. I asked for 2 things change my tire and associate my Fob to my car. Neither done correctly. Check tire light is now on less then a day after service and Fob isn't associated and each time continues to force my to still use key to start. Techs could careless about actually doing their job since I am the one who called days prior and had the tires ordered. I'm the one who then called day of, since even 3 hrs after my appointment I still hadn't heard anything. And said call the tire plan people now and get ... read more
The dealership was upset that VW headquarters are sending out service coupons with dealership's name on it. Very odd concept!
the had the car for 2 weeks and they did not fix the problem and the charged me 220.00
Nada satisfied with service
Frequently asked questions about Orlando VW South
How is Orlando VW South rated?
Orlando VW South has a 4.3 star rating with 5,420 reviews.
When is Orlando VW South open?
Orlando VW South is open now. It will close at 8:00 p.m.