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2572 White Rd, Irvine, CA, 92614, United States
Get directionsWanted to thank the ER team and Dr for the prompt attention and care they provided my fur baby. I appreciate the comfort and support that was given to me while my fur baby was being examined. The best bedside manner provided, which is key during medical situations.
I brought my kitty in last night, after we thought he may have ingested a balloon ribbon. I called another place first which suggested that inducing vomiting usually does not work in cats. They made it sound like there isn't much they can do, until it destroyed his intestines. Called here after, they said it's 50/50, and they could definitely try. We brought him in less than 15 minutes later, and they got him to throw up about a foot and a half of ribbon he ate. I was only charged $360 for an emergency 2+ hour long visit. Dr... read more
I want to preface this review with the fact that I am currently a receptionist at an animal hospital and have worked in the field for a few years now. I have also had to take my pup to a variety of specialists so I know very well what its like to be on both sides of a visit at a hospital. My Oliver is a special case and he's seen many departments at other hospitals (oncology, dermatology, etc.) and now it came time for internal medicine to address the urinary issues he's been having for the past year after his primary vet w... read more
I usually don't write reviews, but I felt I had to after my visit to the hospital last night with my dog. I was incredibly moved by the care we received. It started at home with an initial phone call. Renee picked up the phone to find me crying and asking all kinds of questions. She was calm, warm, and extremely knowledgeable. She truly listened when I asked to honor my budget and provided me with plenty of options. Most importantly, she made me feel safe when I was feeling so scared. When we arrived, we met with Dr. Abbey... read more
I took my dog here for an emergency. Cristina took such excellent care of my dog! I would highly recommend this place because they really care about your pet!
Business response:
We are absolutely thrilled to hear that Cristina took excellent care of your dog! Thank you for recommending us.
I truly can't say enough good things about Pacific Care. I first found them during COVID, and ever since, I will drive all the way from Arcadia to Irvine anytime I have a furbaby emergency. When I called to let them know we were on our way, even though it had been 18 months since our last visit, I was greeted by a familiar voice and that alone was incredibly comforting. When your furbaby is sick, the stress is overwhelming, but this team somehow manages to combine excellent diagnostics with genuine compassion. They even bro... read more
Business response:
Thank you very much for your kind words. I will inform Dr. Tricia Nguyen and Erin about your thoughtful review.
First off the exam fee is half the price of what VCA charges. Both times i went there was no wait. The facility is clean, spacious, and well taken care of. The receptionist/vet techs are so compassionate and truly care for the well being of your pets. The vets are good but they really try to sell you on their services which are marked up extremely high. If you can wait until the morning to see your normal vet you will save hundreds if not thousands of dollars. I only do what is absolutely necessary for my pet. The blood test... read more
Although I did not go in to the store, I spoke with someone over the phone and they were so helpful! My dog ate some chocolate left out on the table while we were away. We called the animal poison control and they wanted $85 JUST TO TALK TO US!!!! We called this place and the nurse passed our info over to a doctor which gave us great instructions for watching over our pup. He's doing great and didn't need to spend any money. Finally, a place that cares about our animals and not just sucking our wallets dry! Thank you!!!
We recently lost our beloved four year-old dog very unexpectedly of heart failure. As you can imagine, it was horrible for us, but I wanted to update our prior review because Pacific Care has continued to be exceptional even through one of the worst experiences of my life. They went above and beyond to save our boy, Zorro, and make sure we had everything we needed during a very difficult time. Ultimately, there was nothing more that we or they could have done but I feel at peace knowing we did absolutely everything in our ... read more
Pacific Care Pet Emergency + Specialty has a 4.1 star rating with 531 reviews.
Pacific Care Pet Emergency + Specialty is open now. It is open 24/7.