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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Process was easy and I was helped along the way.
It was very easy working with the entire team and it all started with Ms. Angela Walters, the Mortgage Loan Officer. She is a great asset for PennyMac. Thanks
Everyone was so helpful. It was clear what needed to be done and they sent it in a simple step-by-step process. Yesenia was amazing at calling every week to update us on the progress & also to see if we had any questions. Overall, it was a fantastic experience using PennyMac!
everything
Everything was clearly explained every step of the way. Also, everything went as scheduled.
The communication from our closer at PennyMac was truly awful. We started strong with our first phone call but once he passed us off, it went way downhill to where he needed to step in multiple times to help us get anything done.
Suzanne was awesome in responding to questions and very prompt in returning calls. However, we had some challenges with receiving replies / return calls from other loan officer. Additionally, the whole loan process was delayed by more than 4-6 weeks.
Quick and easy process. Thank you
It was a smooth and easy process
PENNYMAC has a 4.5 star rating with 49,190 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.