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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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Richard S.'s profile image
Richard S. 
3 years ago

Horrible communication. 

Richard P.'s profile image
Richard P. 
3 years ago

Computer generated emails and requests for documents made things confusing. We had to constantly double check to clarify what was needed. 

Kent N.'s profile image
Kent N. 
3 years ago

Everyone did a good job 

Michael W.'s profile image
Michael W. 
3 years ago

Quick and smooth 

Elyse F.'s profile image
Elyse F. 
3 years ago

Thanks for everything ! Made refinancing super easy 

Joel W.'s profile image
Joel W. 
3 years ago

I was told I would receive a lower APR than I actually received, with the additional advisement that it might be even lower based on the results of the appraisal. No further discussion or advisement was offered. No reconsideration of the APR was proffered. 

ALBERT V.'s profile image
ALBERT V. 
3 years ago

Penny Mac Clerical attention to detail 

GREGORY G.'s profile image
GREGORY G. 
3 years ago

Great overall experience! 

Dann L.'s profile image
Dann L. 
3 years ago

Darcel was great during the process and communicated well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.