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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thought everything was handled great, got any questions answered right away, and professional like. Was very pleased overall, it was done very timely, very happy, thank you
Business response:
Hi Mark - Your feedback is greatly appreciated. Thank you for the review.
Stephanie my loan officer, and Faiza my loan closing coordinator, were both excellent
Business response:
Hi Peter - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
A very special thank you to Anna Eng. I could not have made it through the twists and turns of this process without her.
Business response:
Thank you for the positive review, Sheila! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
It was the best I feel that I was whit family.
Business response:
Thank you for taking the time to share your experience with us, Victor. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Loan experience was amazing from beginning to the end.Kalilah Buchanan and Edna Gotay were incredibly helpful through out the Loan process.Highly recommend Pennymac.Thsnk you.
Business response:
Hi Lloyd - Your feedback is greatly appreciated. Thank you for the review.
Very easy process. Norma Brambila was very helpful.
Business response:
Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Yester was very responsive and knowledgeable. She made the refinance very easy and answered all the questions I had. If she didn’t know the answer she told me she would find out and get back with me. She always followed back up with me.
Business response:
Hi Angela - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Dealing with Anna was the best and smoothest part of my mortgage process. She was always pleasant and quick to respond to issues, and efficiently dealt with my three simultaneous mortgage files pushing them to close on time, despite short timelines.
Business response:
Thank you for the positive review, Justin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I had no issues with Nathan or Anna. I have bought and sold at least 20 houses in my lifetime and though this loan retired the most documentation I found it to be acceptable. I have already recommended Pennymac to another borrower
Business response:
Thank you for the positive review, Dennis! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,795 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.