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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Na
Business response:
Thank you for the positive review, Lakeysha! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Easy process
Business response:
Hi Candice - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great service in both English and Spanish
Business response:
Hi Edgar - Your feedback is greatly appreciated. Thank you for the review.
All persons involved with assisting me with my Home Equity loan were professional, courteous, knowledgeable with regards to any questions I asked, and very helpful in aiding me in the process. Would definitely recommend PennyMac for home mortgages
Business response:
Hi Marion - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Michael Payne was amazing! He was extremely helpful and always answered my questions or helped me out!This was our first refinance and it was made super easy!
Business response:
Thank you for taking the time to share your experience with us, Rose. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Anna was a real asset to work with. I had a unique purchase situation and Anna took the time to interpret my situation, find solutions, and help represent me for the best outcome.
Business response:
Hi Kaitlyn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Buying our home with PennyMac was a great experience, refinancing with them was even better. Thank you for helping make our dreams a reality - your company is a blessing to us!
Business response:
Hi Jonathan - Your feedback is greatly appreciated. Thank you for the review.
The emails were lagging when it came to the documents I previously submitted. I had to explain a few times to the loan processing about the documents I sent in vs. what they kept asking for. Lastly, we sent in the same insurance document 3 times.
Business response:
Thank you for the positive review, Richard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
My one real complaint would have to be that whenever I or my wife called to get answers the person who helped us never seemed to be up to speed on the process. During one of the last calls I made, I was givin out of date info.
Business response:
Hi William - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,683 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.