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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,069 reviews
Select a rating
Terri M.'s profile image
Terri M. 
on Birdeye

6 months ago

Quick, easy, & great process. Entire team pleasant throughout entire process. 

Business response:

Thank you for the positive review, Terri! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Aerica W.'s profile image
Aerica W. 
on Birdeye

6 months ago

Peter and Brian were trustworthy, professional, hard working, and respectful. 

Business response:

Hi Aerica - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Zackery M.'s profile image
Zackery M. 
on Birdeye

6 months ago

Extraordinarily fast and efficient. I started the process on December 4th and signed closing documents on December 21st. I am extremeley grateful to the Russ Martin and Erika Dozier for the fast and friendly service that I was given. Thank you! 

Business response:

Hi Zackery - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Philip H.'s profile image
Philip H. 
on Birdeye

6 months ago

Fast and complete 

Business response:

Hi Philip - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Deborah C.'s profile image
Deborah C. 
on Birdeye

6 months ago

You are the best team and the best company to work with, Thank you Penny Mac for taking care of me!!!  

Business response:

Hi Deborah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Irene B.'s profile image
Irene B. 
on Birdeye

6 months ago

Hate surveys!! 

David P.'s profile image
David P. 
on Birdeye

6 months ago

AWESEOME. SIMPLY AWESOME! 

Business response:

Thank you for taking the time to share your experience with us, David. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

David P.'s profile image
David P. 
on Birdeye

6 months ago

Thomas Palacios and Sandra Benavidez were awesome. I cannot beleive how polite and responsive they were. My experience with these two pennymac employees was outstanding. The work they did for me was top notch. AWESOME JOB! 

Business response:

Hi David - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Danny A.'s profile image
Danny A. 
on Birdeye

6 months ago

My pennymac team was very helpful and always answered my questions… 

Business response:

Thank you for taking the time to share your experience with us, Danny. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,069 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.