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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,069 reviews
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Valentina F.'s profile image
Valentina F. 
on Birdeye

7 months ago

always easy to work with pennymac for home loans and this was our first home equity loan and they were a pleasure to work with. 

Business response:

Thank you for taking the time to share your experience with us, Valentina. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Fay A.'s profile image
Fay A. 
on Birdeye

7 months ago

Very helpful and pleasant great service  

Business response:

Thank you for the positive review, Fay! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Clint A.'s profile image
Clint A. 
on Birdeye

7 months ago

Everyone did a great job and was always there to answer any questions and looked for reasons to help close the loan! 

Business response:

Hi Clint - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ronald C.'s profile image
Ronald C. 
on Birdeye

7 months ago

Wayne Franklin who did the closing was a true professional. She was on time very friendly and made the whole process a pleasure. 

Business response:

Hi Ronald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Israel Jimenez F.'s profile image
Israel Jimenez F. 
on Birdeye

7 months ago

Very good team  

Business response:

Hi Israel - Your feedback is greatly appreciated. Thank you for the review. 

Helen A.'s profile image
Helen A. 
on Birdeye

7 months ago

I love how they explained and broke it down to me the dates and time things would take place and what to expect, and what I needed to make everything run smoothly. Everyone made me feel comfortable. 

Business response:

Thank you for the positive review, Helen! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Cheryl M.'s profile image
Cheryl M. 
on Birdeye

7 months ago

The team was so easy to work with. Fauna was phenomenal! She was always available, very pleasant, genuine, knowledgeable and patient. Matthew was just as great! You have valuable assets with those two. We couldn't be happier.  

Business response:

Hi Cheryl - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Chad M.'s profile image
Chad M. 
on Birdeye

7 months ago

Would like all requests to be sent at one versus separate emails.  

Business response:

We appreciate your review, Chad. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Dale M.'s profile image
Dale M. 
on Birdeye

7 months ago

Everything went great from start to finish. Thank you to all that helped on the way! 

Business response:

Hi Dale - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,069 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.