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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,069 reviews
Select a rating
Uval G.'s profile image
Uval G. 
on Birdeye

7 months ago

N/A 

Business response:

Thank you for taking the time to share your experience with us, Uval. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Robert W.'s profile image
Robert W. 
on Birdeye

7 months ago

Easy process with great help 

Business response:

Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

James C.'s profile image
James C. 
on Birdeye

7 months ago

I found both Norman and Eric to be incredibly patient, kind, and helpful. They consistently reassured me and answered questions as we underwent this daunting process. I really cannot overstate their role in making me comfortable through the process. 

Business response:

Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Azure E.'s profile image
Azure E. 
on Birdeye

7 months ago

Grace was amazing and very patient  

Business response:

Thank you for the positive review, Azure! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Javier J.'s profile image
Javier J. 
on Birdeye

7 months ago

Great service! 

Business response:

Hi Javier - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jaime M.'s profile image
Jaime M. 
on Birdeye

7 months ago

Great and easy experience  

Business response:

Thank you for taking the time to share your experience with us, Jaime. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Angel N.'s profile image
Angel N. 
on Birdeye

7 months ago

Maybe in the future you guys can detail the timeline of each step. Example, how long to get funded after closing.  

Business response:

Hi Angel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Christopher K.'s profile image
Christopher K. 
on Birdeye

7 months ago

The process couldn't have been quicker or easier.  

Business response:

Hi Christopher - Your feedback is greatly appreciated. Thank you for the review. 

Brandon L.'s profile image
Brandon L. 
on Birdeye

7 months ago

This was a competitive situation for me between PennyMAC and a Credit Union I have been a member of for 35 years. The actual costs/terms and rates were very similar. What made the difference for me PennyMAC's responsiveness when speed was needed. 

Business response:

Hi Brandon - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,069 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.