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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,581 reviews
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Jorge G.'s profile image
Jorge G. 
10 months ago

None, you guys did a great job! 

Business response:

Hi Jorge - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John C.'s profile image
John C. 
10 months ago

My mortgage success team was always available to answer questions and provide guidance to me. They were there for me throughout the entire process. It was not difficult at all. The online process also worked well. 

Business response:

Hi John - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

John W.'s profile image
John W. 
10 months ago

Easy and efficient  

Business response:

Thank you for taking the time to share your experience with us, John. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Donna P.'s profile image
Donna P. 
10 months ago

Taylor Crume was very helpful and nice 

Business response:

Thank you for the positive review, Donna! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Clarence W.'s profile image
Clarence W. 
10 months ago

I’m very pleased and impressed with the service, availability, and quality of all aspects of my PennyMac refinancing experience. Thank you!  

Business response:

Hi Clarence - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Donald P.'s profile image
Donald P. 
10 months ago

On the user interface it would be helpful to have a bit more detailed information on what is needed to provide to the underwriters/ loan team 

Business response:

Hi Donald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ashley J.'s profile image
Ashley J. 
10 months ago

This was the best home purchasing experience I went through. I felt like the PennyMac team overall was very supportive and helped guide me to make the best decisions. Everyone was amazing and I would recommend them to any of my friends and family. 

Business response:

Thank you for the positive review, Ashley! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brian R.'s profile image
Brian R. 
10 months ago

Overall easy process and a great team to work with. 

Business response:

Hi Brian - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Christopher S.'s profile image
Christopher S. 
10 months ago

Great team  

Business response:

Hi Christopher - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,581 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.