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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,684 reviews
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Richard L.'s profile image
Richard L. 
a year ago

I have been very well taken care of by the PennyMac team. I appreciate all of the help during this process. thank you 

Business response:

Hi Richard - Your feedback is greatly appreciated. Thank you for the review. 

Luke T.'s profile image
Luke T. 
a year ago

Anna Eng did an outstanding job. Very attentive and responsive throughout the loan process. I am very pleased with the Pennymac team 

Business response:

Hi Luke - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert F.'s profile image
Robert F. 
a year ago

It would be nice if the interest rate lowers, that this transaction would be updated with the lower interest rate. 

Business response:

Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Amanda G.'s profile image
Amanda G. 
a year ago

Sandra was very helpful and communicated with us every step of the way. She always made sure our questions were answered and went above and beyond to be sure we hit our deadline.  

Business response:

Hi Amanda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sheyla H.'s profile image
Sheyla H. 
a year ago

Travis Lemley and Sandra Benavides were amazing from beginning to end. Travis was knowledgeable. Sandra answered every question & addressed all of my concerns. She made the process feel less stressful, and encouraged me to “hang in there” to Closing. 

Business response:

Thank you for the positive review, Sheyla! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Dorian B.'s profile image
Dorian B. 
a year ago

Scott and Norma were both incredibly helpful and knowledgeable during the entire process for acquiring our home equity loan. They made the process easy and painless.  

Business response:

Hi Dorian - Your feedback is greatly appreciated. Thank you for the review. 

Karac F.'s profile image
Karac F. 
a year ago

Taylor and Yetser were responsive, helpful, quick to reply and remained engaging throughput the process. It was quick, easy and the experience was exactly what it should be. We'll done, team! I appreciate all the hard work. Sincerely Rob and Kellie F 

Business response:

Thank you for the positive review, Karac! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kenneth F.'s profile image
Kenneth F. 
a year ago

Nothing but good experiences w Pmac- I’ve owned 6 properties and refinanced a dozen times, Norma and Phil were great  

Business response:

Hi Kenneth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Howard W.'s profile image
Howard W. 
a year ago

Very easy 

Business response:

Hi Howard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,684 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.