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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Derek H.'s profile image
Derek H. 
a year ago

Edna was amazing throughout the entire process. Very knowledgeable and ready to help.  

Business response:

Hi Derek - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Phillip D.'s profile image
Phillip D. 
a year ago

I was told not to make my Sept payment as that had been included in the new loan.I see that payment is overdue & a late fee has been charged. I received automated phone call to contact PennyMac. I’m assuming the paperwork needs to catch up.  

Business response:

Hi Phillip - Your feedback is greatly appreciated. Thank you for the review. 

Sterline M.'s profile image
Sterline M. 
a year ago

The Pennymac personnel were always easy to reach and were kind, knowledgeable, and helpful. I am glad we used your services.  

Business response:

Hi Sterline - Your feedback is greatly appreciated. Thank you for the review. 

Nathaniel S.'s profile image
Nathaniel S. 
a year ago

Everyone was so friendly and caring, everyone that worked on my case was amazing and hope they are the ones I work with, the next time I’m able to refinance my home loan. 

Business response:

Hi Nathaniel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Shirldrina N.'s profile image
Shirldrina N. 
a year ago

Great work and communication.  

Business response:

Hi Shirldrina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Timothy T.'s profile image
Timothy T. 
a year ago

Thanks to everyone. The process was easy.No stress at all. 

Business response:

Hi Timothy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Carlos D.'s profile image
Carlos D. 
a year ago

No at this time 

Business response:

Hi Carlos - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jefferson T.'s profile image
Jefferson T. 
a year ago

None 

Business response:

Thank you for the positive review, Jefferson! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patrick T.'s profile image
Patrick T. 
a year ago

Great experience. Easy and very accommodating.  

Business response:

Hi Patrick - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.