PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,069 reviews
Select a rating
Lorraine B.'s profile image
Lorraine B. 
on Birdeye

8 months ago

Excellent communication and expectations set were exceeded. Thanks so much.  

Business response:

Hi Lorraine - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Alissa G.'s profile image
Alissa G. 
on Birdeye

8 months ago

Eric Haywood gave us exceptional service throughout our rough process. He was always there for us for everything we needed. I would use him again. Eric is the best! 

Business response:

Hi Alissa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Troy M.'s profile image
Troy M. 
on Birdeye

8 months ago

It was a pleasure dealing with such courteous and professional service representatives. 

Business response:

Hi Troy - Your feedback is greatly appreciated. Thank you for the review. 

Robin A.'s profile image
Robin A. 
on Birdeye

8 months ago

I really appreciate all the help Michael and Taniary gave throughout the process. 

Business response:

Hi Robin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Hassan T.'s profile image
Hassan T. 
on Birdeye

8 months ago

The service was exceptional and flawless from the beginning to the end! 

Business response:

Thank you for the positive review, Hassan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ram Bhoopal Reddy P.'s profile image
Ram Bhoopal Reddy P. 
on Birdeye

8 months ago

I am happy with the service provided by your team. Thank You 

Business response:

Hi Ram - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Michael M.'s profile image
Michael M. 
on Birdeye

8 months ago

I appreciate the communication throughout. 

Business response:

Thank you for the positive review, Michael! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Christopher B.'s profile image
Christopher B. 
on Birdeye

8 months ago

Anna Eng was always available to answer questions. Great customer service!! 

Business response:

Thank you for taking the time to share your experience with us, Christopher. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Clayton L.'s profile image
Clayton L. 
on Birdeye

8 months ago

Tyra and Tommy both performed admirably at their jobs. Through every step of the way, they were both very prompt at responding to questions and inquiries of mine, and even when a car ran into the house I was trying to buy, they both helped out a lot. 

Business response:

Hi Clayton - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,069 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.