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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Professional and responsive throughout the process!
Business response:
Hi Arash - Your feedback is greatly appreciated. Thank you for the review.
Thank you for your service 😊
Business response:
Thank you for the positive review, Edwin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Some things were not done on time, some miscommunication, understandable nothing is absolutely perfect, the team was kind, understanding, and professional.
Business response:
Hi Rhaman - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Paulette was absolutely awesome. She answered all my questions, I could always reach her. Her customer service skills were superior. She made the whole process easy and is a wonderful addition to your team.
Business response:
Hi Laura - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Edna was wonderful. She checked in with me daily to be sure I was kept in the loop. Because I already had a loan with PennyMac, it was very seamless. Thank you to the whole team that supported me in this new loan.
Business response:
Hi Eleanor - Your feedback is greatly appreciated. Thank you for the review.
The whole team was helpful and made it an easy process!
Business response:
Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I'm forever grateful for Adam and Mary. Their patience and help got me through a very rough time!
Business response:
Hi Linda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Thank you for making the process easy for me.
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Very helpful through the whole process
Business response:
Thank you for taking the time to share your experience with us, Sirenna. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,069 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.