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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mrs. Tyra Nunez-Martinez help make this process smooth and less stressful as it can be. I'm a returning customer (2 active loans, 2 previous loans) and the experience I had was even better than before. I'm glad she was my loan officer. Keep it up!
Business response:
Thank you for taking the time to share your experience with us, Nicholas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Team was extremely helpful, great at keeping me informed and very responsive.
Business response:
Hi Adrienne - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Great people to work with
Business response:
Thank you for taking the time to share your experience with us, Rommel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
We had a great experience with David & Edna, very professional, and timely with answering our questions and explaining everything!
Business response:
Hi Steven - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Thanks
Business response:
Thank you for the positive review, Manuel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Grace Sparks was fantastic with communication and quick to return a phone call. She is professional, knowledgeable, and personable. It was a pleasure having her as my processor.
Business response:
Thank you for the positive review, Janice! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The experience was great. Great service and response to questions. Thank you for all your help.
Business response:
Hi Christopher - Your feedback is greatly appreciated. Thank you for the review.
I really appreciated the status updates as to where the loan was at particular moment in time.
Business response:
Hi Scott - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Thank you so much for your care and communication through our loan process. We appreciate you taking the time to answer all of the questions we had and for checking in with us. You are amazing and we hope you stay well.
Business response:
Thank you for the positive review, William! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,940 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.