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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Norma was very helpful in explaining the loan process. Her attention to details were very clear and exceptionally thorough. I’m happy to have such a professional experience in customer service with her timely responses. Best regards.
Business response:
Hi Joshua - Your feedback is greatly appreciated. Thank you for the review.
Was great to work with.
Business response:
Hi Janet - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I just want to share that Bethany McMullen was my rock doing the home process. I have been dealing with Bethany for the last 2 or more years. When I tell you she was there for me every step of the way. She was never to busy for me.Great people skills
Business response:
Hi Angela - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Great experience!
Business response:
Thank you for taking the time to share your experience with us, Lisa. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thank you to Justin, Andy and the rest of the team for the completion on our loan process. They have been helpful and prompt. When they said they would call us on that day, they did. Answered all our questions and was just great to work with.
Business response:
Thank you for the positive review, Wendy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Billy Manapat and Peter Ashworth were absolute stars!
Business response:
Thank you for taking the time to share your experience with us, Joshua. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
This process was very smooth, this team was patient with me while a had to work with my home owners insurance. Overall a great experience!
Business response:
Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Very Pleasant Experience. Thanks!
Business response:
Hi Daniel - Your feedback is greatly appreciated. Thank you for the review.
i could have gotten a lower interest rate from other companies, but i've had Pennymac for years and you have never sold my mortgage. any questions i can get answers relatively quick from you by TALKING to a rep. both r very important to me.
Business response:
Hi Cheryl - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,001 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.