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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The experience was great. The people sold this loan not the rate or benefits.
Business response:
Thank you for taking the time to share your experience with us, Mark. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone was polite and professional. Most importantly, they got us to closing on time with no last minute delays.
Business response:
Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Excellent support from the start
Business response:
Hi Surinderjit - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Jonathan, Tanairy and Roshana are fabulous to work with you should be pleased to quality staff like them! They put up with a lot from me! I really appreciated their patience and kindness. Their professionalism is beyond reproach!
Business response:
Thank you for taking the time to share your experience with us, Tammy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Send less email asking for documents that have already been sent to you
Business response:
We appreciate your review, Gwendolyn. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
The only thing is we are unsure of when we will receive funds the date but no time so a little nerve racking
Business response:
We appreciate your review, Amanda. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
This is my 3rd transaction with Penny Mac. Each one has been almost completely effortless. My Loan Officer and Loan Processor efficiently leveraged technology that made every step a literal click of the button. My Processor, Ammie Mack, was great!
Business response:
Thank you for taking the time to share your experience with us, Howell. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Nick was great! Smooth and easy process.
Business response:
Hi Jerrica - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Russ was wonderful. He was very pleasant and professional. He kept us informed throughout the entire process and answered all of our questions in a timely and professional manner and never got frustrated with us.
Business response:
Hi Robert - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,069 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.