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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tommy and Norma helped make the process so clear and they were very friendly. This kind of thing wrecks my nerves; they were very assuring and put up with the many changes in direction my husband and I made. Thank you, Tommy and Norma!
Business response:
Hi Alenda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Nanci oliveras took care of my account like a pro I’m very pleased with the way she informed me of the process and with th unknown things she gave me understanding
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Jamie was a pleasure to work with on our new mortgage.
Business response:
Hi Steven - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Michael A. and Yester were great!
Business response:
Hi Kristy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The only thing that bothered me was every time I called I got a different person and they would say Peter will call me to let me know what is happening and never got a call
Business response:
Thank you for the positive review, Sharon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
This whole process was a breeze. Briana and Maria were always there to help and communication was excellent. Thank you!
Business response:
Thank you for the positive review, Joann! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Quick and professional response to all questions.
Business response:
Thank you for taking the time to share your experience with us, Roger. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
This is the worst loan company that I have ever dealt with. They are totally unprofessional. They wouldn't communicate with us regarding documents they wanted, said everything was good to close and then didn't even show up to the closing. They also leaked our personal information to dozens of other loan companies and we were getting calls daily. I wouldn't recommend doing business with this company.
Business response:
Hi Kristine - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Professionalism was excellent!!
Business response:
Thank you for taking the time to share your experience with us, David. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,001 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.