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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Absolutely amazing customer service, Rashawna was extremely helpful and very responsive. There wasent a time I couldent get in contact to have questions answered. Everything was done in detail and was always done to what was best for us. Thank you.
Business response:
Hi Anthony - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Pennymac has been a pleasant to work with
Business response:
Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I would particularly highlight our experience with Faiza Saleem. She was one of the most pleasant, efficient and communicative financial professionals I have ever dealt with. She is an asset to PennyMac and I am sure an excellent career lies ahead
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
Very responsive and timely communication. Super smooth closing
Business response:
Hi Charles - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
We had an awesome process!!
Business response:
Thank you for taking the time to share your experience with us, Billy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
This was my first time. I can say it was not an unpleasant experience and that was because of Josh/Nicole. Together they walked me through the process. They kept me informed. They were timely in responding to my many questions. Kudos Josh/Nicole
Business response:
Hi Deborah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I really appreciated the updates and where we were on the process.
Business response:
Hi April - Your feedback is greatly appreciated. Thank you for the review.
Good experience with every step
Business response:
Hi Travis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
That was the best customer service I have had in a long time thank you
Business response:
Thank you for the positive review, Timothy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,940 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.