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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,591 reviews
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Willard S.'s profile image
Willard S. 
a year ago

Paulette was absolutely amazing! We always felt she had our best interests at heart and listened to our concerns to figure out exactly what was needed! Thank you so much, Paulette!! 

Business response:

Thank you for the positive review, Willard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jeannine P.'s profile image
Jeannine P. 
a year ago

All of your reps were wonderful! Peter Ashworth went above and beyond with his help. He was always there to answer my questions and to lead me through the processes. I truly appreciate him and his help! 

Business response:

Hi Jeannine - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Yvette S.'s profile image
Yvette S. 
a year ago

Very satisfied with the service I received.  

Business response:

Thank you for the positive review, Yvette! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Hector M.'s profile image
Hector M. 
a year ago

Service was great from both individuals.  

Business response:

Thank you for the positive review, Hector! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jeffrey W.'s profile image
Jeffrey W. 
a year ago

Great timing! 

Business response:

Thank you for the positive review, Jeffrey! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Arleen B.'s profile image
Arleen B. 
a year ago

Excellent job... excellent staff 

Business response:

Hi Arleen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Leland M.'s profile image
Leland M. 
a year ago

Excellent and very smooth process.  

Business response:

Hi Leland - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Perry O.'s profile image
Perry O. 
a year ago

Thank you for being the best part of Penny Mac! 

Business response:

Hi Perry - Your feedback is greatly appreciated. Thank you for the review. 

Shana S.'s profile image
Shana S. 
a year ago

I have been pleasantly surprised with the process. It has been a long time since refinancing my home so I was unfamiliar with the updated practices. The process has definitely improved since then. Thank you. 

Business response:

Thank you for taking the time to share your experience with us, Shana. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,591 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.