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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lorene Ross is AWESOME!... She took care of all my frustration, anxiety, and she truly is a professional in her field! without her I'm sure I would've never completed this task and closing without her expert knowledge and assistance! this is complet
Business response:
Hi Sonny - Your feedback is greatly appreciated. Thank you for the review.
Ashley and Cesar were amazing! Customer service was amazing! Best experience yet
Business response:
Thank you for taking the time to share your experience with us, Jeffery. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Hilda and Malek were both wonderful and made sure everything was done and easy. Would totally recommend.
Business response:
Hi Jerry - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
OUR Loan officer and team is totally amazing, they all know their jobs very well ! We are totally satisfied with our team. 100% ...RECOMMENDATIONS ARE AT AN ALL TIME HIGH, FROM the DAVIS AND MCQUEEN FAMILY. GOD BLESS YOU ALL ,PMAC TEAM.
Business response:
Hi Leroy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
This company has been a nightmare. My account is uptodate but refuse to remove late payments which is a violation of my rights and fcra requirements.
Business response:
Hi Tevin - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The people who helped me with this transaction (Ms. Edna and Rhianna) were awesome! They explained everything to me so that I could understand and answered all of my questions. I was rather uneasy about refinancing but now, I feel good about it.
Business response:
Hi Darlene - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
My loan specialist, Jamie, made the process very easy.
Business response:
Hi Eric - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Bethany and Anna were extremely helpful in completing the process. Anna kept us up to date on the status of our loan each step of the way. It was a pleasure working with them.
Business response:
Hi William - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone involved kept me informed and the process was simple. Thank you all
Business response:
Hi Nicholas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,941 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.