PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,941 reviews
Select a rating
Corazon D.'s profile image
Corazon D. 
on Birdeye

10 months ago

We are a husband and wife-team of real estate investors. This is our 4th mortgage with Pennymac in 2 years. The process is friendly for busy professionals. From Andrew, to Jamie, the process was great. Will definitely use Pennymac again! 

Business response:

Thank you for taking the time to share your experience with us, Corazon. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ruben H.'s profile image
Ruben H. 
on Birdeye

10 months ago

Matthew Mercado is my go to on anything loan related. I will call, or email him on any question I may have and he promptly answers every time. As a matter of fact he has aided us with our last two loans, he is the reason we keep coming back.  

Business response:

Thank you for taking the time to share your experience with us, Ruben. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Richard F.'s profile image
Richard F. 
on Birdeye

10 months ago

Great communication throughout the process  

Business response:

Hi Richard - Your feedback is greatly appreciated. Thank you for the review. 

Krisander Willis J.'s profile image
Krisander Willis J. 
on Birdeye

10 months ago

Cesar Fierro was great keeping me on track. Very professional Thanks for all your help  

Business response:

Hi Krisander - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Bobby T.'s profile image
Bobby T. 
on Birdeye

10 months ago

Anna was very helpful and reliable through out the loan process. Thank you  

Business response:

Hi Bobby - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Tyler B.'s profile image
Tyler B. 
on Birdeye

10 months ago

Anna was incredible to work with. She was very knowledgeable and helpful every step of the way. She answer every question we had every time something came up without hesitation. Overall experience with Anna and PennyMac was very positive. Thanks! 

Business response:

Thank you for taking the time to share your experience with us, Tyler. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Edwin Christopher J.'s profile image
Edwin Christopher J. 
on Birdeye

10 months ago

Michael Di Leo and his team did a fantastic job keeping me informed of the process. Without the attention to detail the sale and purchase of my home wouldn’t have occurred in the timeframe we needed. 

Business response:

Hi Edwin - Your feedback is greatly appreciated. Thank you for the review. 

Le Le L.'s profile image
Le Le L. 
on Birdeye

10 months ago

Michael was very professional and made the whole process "smooth sailing". 

Business response:

Hi Le - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Roseanne F.'s profile image
Roseanne F. 
on Birdeye

10 months ago

Thank you good job helping me  

Business response:

Hi Roseanne - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,941 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.