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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Luke and Hilda were amazing throughout the entire process of refinancing my home.
Business response:
Thank you for the positive review, Orlando! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Faiza was great to work with.
Business response:
Thank you for the positive review, Theodore! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Joshua and Cesar are very helpful in processing my loan.
Business response:
Hi Esther - Your feedback is greatly appreciated. Thank you for the review.
Requests for documents came in over a period of days. Would appreciate all at once.
Business response:
Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team was extremely pleasant to work with. They made me feel very supported through this process.
Business response:
Hi Madalyn - Your feedback is greatly appreciated. Thank you for the review.
Grace was an amazing Mortgage Representative. She had amazing communication and made this process so easy. I will recommend Pennymac to everyone I know, because of her fantastic customer service.
Business response:
Hi Laurie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
From the start to finish excellent help and great communication. I appreciate your employees.
Business response:
Thank you for the positive review, Timothy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The process was fast and easy. It only took 3 weeks! I am pleasantly surprised by how simple the process was made, even closing went smoothly. Just waiting on my wire transfer, and all will be complete. Taking 10 years off my mortgage was a no bro
Business response:
Thank you for the positive review, Carol! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
While everything went smoothly I feel that someone in my loan team needs to be more available to answer questions when I have concerns about the loan,
Business response:
Hi Joseph - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,649 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.