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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every one was helpful and able to give me an answer or get me to someone who could
Business response:
Thank you for the positive review, Jimmy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The whole team was great, Norma and both Adams were very good and knowledgeable. Only bad thing was the taxes weren't added originally. They later were. But they were able to keep closing at a manageable price in out budget.
Business response:
Hi Alexis - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The only thing I wish that they would have at least a list of things needed ahead of time. There was too much back and forth
Business response:
Hi Yesenia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Every person that I spoke with was very pleasant answered all questions that I ask, and explained every detail. A very good experience.
Business response:
Thank you for taking the time to share your experience with us, Jacqueline. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Tara was professional and personal. Excellent representative for PennyMac. She followed-up consistently and exceeded my expectations.
Business response:
Thank you for the positive review, Edward! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Rosario was excellent! She was very responsive and she has wonderful costumer service skills!
Business response:
Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
In short, my experience has exceeded all my expectations. Adam Sher and Kenndy Crees were a pleasure to work with. Kennedy Cress was exceptionally competent. I look forward to my next real estate purchase being funded through Pennymac.
Business response:
Hi Alejandro - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
they took a payment out of my account on 2-16-2024 I just want to know why I THOUTH I don't have to make a payment till March
Business response:
Hi James - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone we worked with was very helpful and knowledgeable throughout the entire process.
Business response:
Thank you for the positive review, Brittani! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,941 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.