PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,070 reviews
Select a rating
Wayne D.'s profile image
Wayne D. 
on Birdeye

9 months ago

This is the second time we used PennyMac, and both times we have been pleased to have such a seamless transaction. Everything was easy including the communication with staff during the entire process. 

Business response:

Hi Wayne - Your feedback is greatly appreciated. Thank you for the review. 

Lina D.'s profile image
Lina D. 
on Birdeye

9 months ago

They are a great people to work with very helpful and understanding they guided us from beginning until the end THANK YOU ALL 

Business response:

Hi Lina - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ronald T.'s profile image
Ronald T. 
on Birdeye

9 months ago

Everything was quick and easy. Thank you!  

Business response:

Hi Ronald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tammy S.'s profile image
Tammy S. 
on Birdeye

9 months ago

I am very fortunate to have received great customer service and guidance from Cameron and Kaitlyn. The process of purchasing real estate can be very stressful but my PennyMac were successful in reducing the stress and closing on schedule! 

Business response:

Hi Tammy - Your feedback is greatly appreciated. Thank you for the review. 

Denyse J.'s profile image
Denyse J. 
on Birdeye

9 months ago

The entire process was quick and easy. Everyone was very helpful and professional.  

Business response:

Hi Denyse - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Durinda L.'s profile image
Durinda L. 
on Birdeye

9 months ago

Mary and Tyler were attentive, precise and kind thru out the loan documentation process. I appreciate their prompt communication with all pertinent information. 

Business response:

Thank you for the positive review, Durinda! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patricia D.'s profile image
Patricia D. 
on Birdeye

9 months ago

A very fluid process from beginning to closing. Even the provision of a notary and provision of a witness in my home was exceptionally convenient! 

Business response:

Hi Patricia - Your feedback is greatly appreciated. Thank you for the review. 

Kellie K.'s profile image
Kellie K. 
on Birdeye

9 months ago

The loan process was extremely quick. Everyone was willing to answer all my questions. 

Business response:

Hi Kellie - Your feedback is greatly appreciated. Thank you for the review. 

Matieyendou D.'s profile image
Matieyendou D. 
on Birdeye

9 months ago

Everything went well. She is very knowledgeable. Always make sure I was satisfied 

Business response:

Hi Matieyendou - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,070 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.